Datacentre Infrastructure Technician

RGR; Greater London; On-site; GBP 53,000 - 65,000; Full time

Benefits offered by this job

Holiday 25 days

Pension matched 5%

Income protection

Cycle to work

Training and development

Retailer discounts

Job summary

RGR in Hounslow, near Heathrow, is recruiting a Data Centre Infrastructure Technician to join a 24/7 shift team at a financial services data centre. This hands-on role focuses on structured cabling, patching, racking, and live data halls, working to strict client standards.

You'll install and terminate copper and fibre cabling, manage cabinets, and support change control and e-permits. The environment is client-facing and fast-paced.

Qualifications

• Proven experience in structured cabling and physical ICT installation (copper and fibre).
• Experience with racking, stacking, patching and cabinet installs.
• Comfortable in live, change-controlled environments and permit-to-work systems.
• Willing to work continental days and nights shift rotation.

Responsibilities

• Installing and terminating copper and fibre cabling with neat cable management.
• Racking, stacking, patching, cabinet builds and decommissioning.
• Infrastructure install and break-fix tasks per method statements and permits.
• Surveying ServiceNow requests to verify cabling and cabinet specs before install.
• Monitoring site systems and escalating issues quickly.
• Maintaining clean data halls and stock records.

Skills

Structured cabling

Patching

Racking & stacking

Cabinet installs

Client-facing

Education

CNIDP/CDCTP

Tools

ServiceNow

CNIDP/CDCTP

Job description

Data Centre Infrastructure Technician (Cabling & Install) | Hounslow, Near Heathrow | Structured Cabling, Racking & Installation | Permanent | Continental Days & Night Shift Pattern | £58,927 per annum

We are recruiting for a Data Centre Infrastructure Technician to join a 24/7 shift team at a financial services data centre in Hounslow, near Heathrow Airport, working for a market-leading critical environments service provider.

This is a hands-on physical infrastructure role. You'll spend most of your shift on structured cabling, patching, racking and stacking, cabinet installs and modifications, and decommissioning in live data halls, working to strict client standards and SLAs. We're looking for technicians whose background is cabling and physical installation, not primarily server or hardware support.

Employment Package

• Role: Data Centre Infrastructure Technician (Cabling & Install), shift based
• Status: Permanent, full time
• Shift pattern: Continental days and nights. 3 days, 3 nights (6 on), 4 off, 4 days, 6 off, 4 nights, 4 off.
• Salary: £58,927 per annum
• Holiday: 25 days pro rata
• Pension: matched up to 5%
• Income protection, death in service, cycle to work scheme and retailer discounts
• Company-funded training and development
• Location: Hounslow, near Heathrow Airport. Static site.
• Environment: Live data halls and comms rooms in a client-facing critical environment

Key Duties

• Installing and terminating structured copper and fibre cabling, with neat, compliant cable management
• Racking and stacking, patching, cabinet builds and modifications, and decommissioning
• Infrastructure installations and break-fix tasks, following method statements, change control and e-permits
• Surveying ServiceNow requests to check cabling, cable management and cabinet specs are correct before install
• Monitoring site systems (BMS, SCADA, VESDA and electrical/environmental alarm tools) and escalating issues quickly
• Keeping data halls, comms rooms and stock records clean, tidy and up to date
• Liaising professionally with the client and supporting the Shift Leader to hit SLAs and KPIs

Requirements

• Proven experience in structured cabling and physical ICT installation (copper and fibre), ideally in a data centre or comms room environment
• Experience with racking and stacking, patching, cabinet installs and cable management
• Comfortable working in live, change-controlled environments under permit-to-work systems
• Willing to work a continental days and nights shift rotation
• Fibre termination/testing, cabling certifications or CNIDP/CDCTP preferred but not essential
• Good communication skills and a professional, client-facing manner