Database Administrator (DSAR's)

Xpertise Recruitment; East Midlands; On-site; GBP 28,000 - 38,000; Full time

Job summary

Xpertise Recruitment is seeking an DSAR Administrator to join our data privacy team in the East Midlands. You will handle data subject access requests, coordinate across departments and ensure regulatory deadlines are met.

Ideal candidates will be proficient in Microsoft 365, have UK GDPR knowledge and experience with eDiscovery and redaction tools, and maintain meticulous records of all data processing activities.

Qualifications

• Experience administering DSARs or handling confidential personal data.
• Knowledge of UK GDPR and Data Protection Act 2018.
• Proficiency with Microsoft 365 apps (Outlook, SharePoint, Teams).
• Ability to meet statutory deadlines and maintain accurate records.
• Strong audit- trail and documentation discipline.

Responsibilities

• Administer DSARs from receipt through to completion, ensuring deadlines.
• Log, acknowledge, track and maintain DSAR records in case management systems.
• Search for personal data across Microsoft 365 platforms (Outlook, SharePoint, OneDrive, Teams).
• Utilise Purview and eDiscovery tools to identify, collect, review and export data.
• Retrieve and collate personal information from various records and systems.
• Coordinate retrieval of CCTV footage with Security and operations teams.
• Review and apply redactions using approved software to protect third-party data.
• Maintain audit trails and disclose decisions in line with policy and law.

Skills

Attention to detail

Stakeholder management

Communication skills

Multitasking

UK GDPR knowledge

Data protection

Tools

Microsoft 365

Purview/eDiscovery

Redaction software

Case management systems

Job description

• Administer and coordinate Data Subject Access Requests (DSARs) from receipt through to completion, ensuring statutory deadlines and internal service standards are met.
• Log, acknowledge, track and maintain accurate records of all DSARs and associated correspondence within case management systems.
• Conduct searches for personal data across Microsoft 365 platforms including Outlook, Exchange Online archives, SharePoint, OneDrive, Teams, and other relevant business systems.
• Utilise Microsoft Purview and associated eDiscovery tools to identify, collect, review and export personal information relevant to data subject rights requests.
• Retrieve and collate personal information from physical and electronic records, email archives, customer systems, HR records, operational systems and other repositories as required.
• Coordinate the retrieval of CCTV footage and associated evidence, working closely with Security and operational teams to identify and preserve relevant recordings.
• Review information obtained during searches and apply appropriate redactions using approved redaction software to protect third-party personal data and confidential information.
• Support the assessment of information for disclosure, applying relevant exemptions and escalation processes where appropriate.
• Liaise with departments including Human Resources, Information Technology, Security, Customer Services, Occupational Health, Legal, Operations and other business areas to identify and obtain personal data held locally.
• Maintain audit trails and evidence of searches undertaken, data reviewed, redactions applied and disclosure decisions made.

Key Skills and Experience

• Strong attention to detail and ability to work accurately under legislative deadlines.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple concurrent cases and maintain accurate records.
• Nice to have
• Experience administering data subject rights requests or handling confidential personal data.
• Proficiency in Microsoft 365, including Outlook, SharePoint, Teams and Purview/eDiscovery tools.
• Experience reviewing and redacting documents, emails, CCTV footage and other records.
• Understanding of UK GDPR, Data Protection Act 2018 and information governance principles.