Data Support Lead - Elevate BI & Data Ops

Moto Hospitality; Harlington; Hybrid; GBP 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Holiday 25 days

Discounts up to 55%

Pension & life cover

Career development funding

Zusammenfassung

Moto Hospitality is seeking a Data Support Manager to lead the support and continuous improvement of our data and reporting environment. You will manage a small team of Data Support Engineers, work with third-party partners, and ensure our data platforms and dashboards run smoothly daily.

This role combines people leadership with service management and technical understanding, offering hybrid working from Toddington.

Qualifikationen

• Experience leading IT/data support or managed services teams.
• Strong service management and ITIL familiarity.
• Ability translate technical concepts for non-technical audiences.
• Experience with governance and data quality improvements.

Aufgaben

• Lead and develop a team of Data Support Engineers.
• Own day-to-day support of data platforms and reporting estate.
• Manage third-party data support partners and SLAs.
• Monitor service performance and drive continuous improvement.
• Coordinate with Data Platform and Analytics teams on changes.
• Implement automation and alerting to reduce manual work.
• Provide governance and training materials for self-serve.

Kenntnisse

People leadership

Service management

Stakeholder management

Data governance awareness

Tools

Power BI

Tableau

Qlik

Snowflake

dbt

Prefect

Jobbeschreibung

Moto Hospitality is seeking a Data Support Manager to lead the support and continuous improvement of our data and reporting environment. You will manage a small team of Data Support Engineers, work with third-party partners, and ensure our data platforms and dashboards run smoothly daily.

This role combines people leadership with service management and technical understanding, offering hybrid working from Toddington.