Data Strategy & Platforms Associate Manager

Accenture UK & Ireland; Greater London; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Leave & volunteering days

Flexible policy

Pension plan

Private healthcare

Mental wellbeing

EAP

Career development

Parental leave

Job summary

Song Data & AI in London and Manchester seeks a Data Strategy & Platforms Associate Manager to lead teams and clients in shaping customer-centric data strategies that transform marketing, sales and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern customer and marketing data platforms across complex organisations.

The role requires experience with CDP, CRM, PIM, DAM, CMS and Marketing Automation, plus cloud data

Qualifications

• Experience in Customer Data Strategy, Martech, CRM or Data Transformation roles.
• Hands-on experience with CDP, CRM, PIM, DAM, CMS, and Marketing Automation platforms.
• Strong knowledge of Martech and Adtech ecosystems.
• Strong understanding of segmentation, personalisation, decisioning, and predictive analytics.
• Solid understanding of cloud data platforms (Azure, GCP, or AWS) and data engineering concepts.
• Exceptional communication skills with the ability to influence senior stakeholders.

Responsibilities

• Lead enterprise Data Strategies across Marketing, Sales, and Customer Experience.
• Lead data product strategy, roadmaps, and value realisation.
• Own the definition and prioritisation of customer data products, use-case roadmaps, and value realisation.
• Define the key integration patterns between Customer and Marketing data platforms including CDPs, CRM, PIM, DAM, CMS, and Marketing Automation.
• Manage multi-disciplinary teams of consultants, architects, analysts, and client stakeholders.
• Oversee delivery quality, ensuring alignment between business objectives and technical execution
• Partner with technical architects to define scalable, cloud-native data architectures supporting customer 360, audience management, and advanced analytics.
• Act as a senior advisor to senior client stakeholders.
• Ensure strategies are measurable, defining KPIs and value-tracking frameworks.
• Facilitate workshops, executive steering sessions, and cross-functional alignment.
• Manage risk, resolve delivery challenges, and drive high levels of client satisfaction.

Skills

Customer data strategy

Martech

CRM

Data transformation

Cloud data platforms

Stakeholder management

Tools

CDP

CRM platforms

PIM

DAM

CMS

Marketing automation

Job description

Song Data & AI As a

London, Manchester

Associate Manager

Song Data & AI

As a Data Strategy & Platforms Associate Manager, you will lead teams and clients in shaping and delivering customer centric data strategies that transform marketing, sales, and service performance.

You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations.-centric data strategies that transform marketing, sales, and service performance.

You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations.

Key Responsibilities

• Lead enterprise Data Strategies across Marketing, Sales, and Customer Experience.
• Lead data product strategy, roadmaps, and value realisation.
• Own the definition and prioritisation of customer data products, use-case roadmaps, and value realisation.
• Define the key integration patterns between Customer and Marketing data platforms including CDPs, CRM, PIM, DAM, CMS, and Marketing Automation.
• Manage multi-disciplinary teams of consultants, architects, analysts, and client stakeholders.
• Oversee delivery quality, ensuring alignment between business objectives and technical execution
• Partner with technical architects to define scalable, cloud-native data architectures supporting customer 360, audience management, and advanced analytics.
• Act as a senior advisor to senior client stakeholders.
• Ensure strategies are measurable, defining KPIs and value-tracking frameworks.
• Facilitate workshops, executive steering sessions, and cross-functional alignment.
• Manage risk, resolve delivery challenges, and drive high levels of client satisfaction.

Required Skills & Experience

• Experience in Customer Data Strategy, Martech, CRM or Data Transformation roles.
• Hands-on experience with CDP, CRM, PIM, DAM, CMS, and Marketing Automation platforms
• Strong knowledge of Martech and Adtech ecosystems
• Strong understanding of segmentation, personalisation, decisioning, and predictive analytics
• Solid understanding of cloud data platforms (Azure, GCP, or AWS) and data engineering concepts
• Exceptional communication skills with the ability to influence senior stakeholders

Preferred Background

Experience in marketing, media or creative organisations, consultancies, or within marketing or sales departments.

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
• Family-friendly and flexible work policies.
• Attractive pension plan with financial wellbeing support and resources.
• Private healthcare insurance plan and Mental Wellbeing support.
• Employee Assistance Programme, Career Development and Counselling.
• A range of generous Parental Leave offerings.

SNGCR01