Data Scientist (Insurance) - Hybrid, NLP & Unstructured Data

Shareforce; England; On-site; GBP 92,000 - 101,000; Full time

Job summary

ShareForce is seeking an experienced Data Scientist for an initial 6-month contract in Hampshire with hybrid working. You will handle large, unstructured datasets, perform data analysis, deliver actionable commercial insights and work on an AI model analysing customer conversations.

You will use SQL and Python, develop dashboards, and present findings to commercial and operations stakeholders, turning data into practical recommendations while ensuring data quality.

Qualifications

• Strong experience as a Data Scientist or similar hands-on analytics role.
• Advanced SQL and strong Python skills.
• Excellent exploratory data analysis and analytical problem-solving.
• Strong statistical knowledge with practical data science/machine-learning experience.
• Experience analysing customer and commercial performance (acquisition, conversion, retention).
• Experience with unstructured or semi-structured data (text/conversations).
• Experience with data visualization tools (Power BI/Tableau).
• Experience with modern cloud data environments (Azure/Databricks advantageous).
• Strong stakeholder communication and ability to explain analyses to non-technical audiences.

Responsibilities

• Analyse large and complex datasets to identify trends and opportunities to improve performance.
• Deliver actionable insights across lead generation, conversion, and retention.
• Translate business questions into structured analytical problems and choose methods.
• Utilise SQL and Python to interrogate and analyze data.
• Apply statistical techniques to understand customer behaviour and drivers.
• Analyse structured and unstructured data, including conversational data.
• Collaborate with the conversational data model and enhance its outputs.
• Explore combining conversational data with wider datasets for insights.
• Develop and improve dashboards, reports and KPI measurement.
• Present findings with practical recommendations to stakeholders.
• Identify and investigate data-quality issues affecting outputs.

Skills

SQL

Python

Statistical analysis

Data visualization

Stakeholder communication

NLP exposure

A/B testing exposure

Tools

Power BI

Tableau

Azure

Databricks

Job description

ShareForce is seeking an experienced Data Scientist for an initial 6-month contract in Hampshire with hybrid working. You will handle large, unstructured datasets, perform data analysis, deliver actionable commercial insights and work on an AI model analysing customer conversations.

You will use SQL and Python, develop dashboards, and present findings to commercial and operations stakeholders, turning data into practical recommendations while ensuring data quality.