Data Science and Advanced Analytics Run Analyst

Aviva plc; Norwich; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Bonus opportunity

Pension scheme

Holiday allowance

Employee discounts

Share plan

Volunteer days

Wellbeing support

Cycle to work

Job summary

Aviva plc is seeking a Run Analyst within the Data Science Run team to support a portfolio of analytical applications, dashboards and APIs underpinning Commercial Lines underwriting. You will monitor service health, manage releases and investigate incidents to improve reliability and security while partnering with data scientists and engineers.

The role offers a competitive salary and generous benefits, including bonus opportunities, a pension scheme and flexible working options.

Qualifications

• Experience supporting data applications, dashboards and APIs in production.
• Proficiency in Python, SQL and/or R; troubleshoot and enhance analytics solutions.
• Knowledge of software engineering practices including testing, version control, and release management.
• Excellent communication and problem-solving to explain concepts to non-technical audiences.

Responsibilities

• Manage releases and monitor service health to ensure reliability.
• Investigate and resolve incidents in collaboration with Data Scientists, Engineers and stakeholders.
• Improve data-driven products through automation and engineering best practices.
• Support and grow capabilities in analytics applications, dashboards and APIs.

Skills

Troubleshooting

Communication

Willingness to learn

Tools

Python

SQL

R

Job description

Data Science and Advanced Analytics Run Analyst

Salary: National £28,000 - £38,000

A bit about the job:

This role sits within Aviva’s Data Science Run team, supporting a portfolio of analytical applications, dashboards and APIs that underpin Commercial Lines underwriting. You will help ensure these business-critical solutions remain reliable, secure and performant while driving continuous improvements. Responsibilities include managing releases, monitoring service health, and investigating and resolving incidents. Working closely with Data Scientists, Engineers and business stakeholders, you will maximise the value of data-driven products through engineering best practices and automation. Experience in application support is desirable, but we also welcome candidates with a strong appetite to learn, develop and grow in this area.

Skills and experience we’re looking for:

• Experience supporting and maintaining business-critical data applications, dashboards and APIs within a production environment is desirable, but we would also welcome candidates with a strong willingness to learn and develop these skills

• Proficiency in Python, SQL and/or R, with the ability to troubleshoot, debug and enhance existing analytical solutions.
• Knowledge of software engineering best practices including testing, version control, code quality and release management.

• A proactive and curious mindset, with the motivation to independently investigate incidents and contribute to improving service reliability, security and resilience.

• Excellent communication and problem-solving skills, with the ability to explain technical concepts to non-technical audiences and confidently work through complex issues.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary £28,000 - £38,000 for National based (depending on location, skills, experience, and qualifications)

• Bonus opportunity 8% of annual salary - Actual amount depends on your performance and Aviva’s

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.