Data Quality Coordinator

University Hospital Southampton NHS FT; Southampton; On-site; GBP 27,000 - 37,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a Data Quality Coordinator to join the NIHR Clinical Research Facility in Southampton. You will support data management, training, and system administration for our activity management system, working closely with nursing, clinical and administrative teams.

The role requires strong IT skills, experience with NHS research, and the ability to train end users.

Qualifications

• A level or equivalent in Maths, Computer Science or related discipline.
• Experience of using CRFManager or other advanced in-house software system.
• Experience of working in an NHS research role.
• Experience of using Microsoft Word and Excel.
• Experience of delivering systems training to end users.
• Experience of data management.
• Experience in working with study documentation, including study protocols.
• Able to provide frontline support to end users.
• Ability to work autonomously and within a team

Responsibilities

• Deliver data management, training and admin support for the Southampton NIHR CRF.
• Support development and deployment of new systems/functionality.
• Provide day-to-day user support and training across teams.
• Prioritise workload and maintain confidentiality in a busy clinic environment.

Skills

NHS research experience

Autonomy

Teamwork

Education

A level or equivalent in Maths, Computer Science or related discipline

Tools

CRFManager® or in-house software

Microsoft Word

Microsoft Excel

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Data Quality Coordinator
Contract Type: Permanent
Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.
Main duties of the job
This is an exciting opportunity to join our team in the NIHR Clinical Research Facility (CRF) at the Southampton University Hospitals NHS Trust.
The successful applicant will be a key member of the administrative team who will be kept very busy, primarily supporting the quality of information recorded on our in-house activity management system. You will work closely with our nursing, clinical and administrative teams to help ensure activity is recorded accurately and on time, as well as providing training and day-to-day user support.
Previous admin experience in a busy working environment is essential, as is being approachable, confident in communicating with different teams, and willing to build good working relationships within the department.
We are looking for a team player with excellent communication and organisational skills, who is flexible in their approach to work and is competent and experienced with a range of IT. The postholder will need to work independently in a diverse and interesting office environment, using their initiative to prioritise workload, multi-task, and maintain confidentiality.
The post-holder will join a friendly and supportive clinical research service that values the contribution of all staff.

Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Detailed Job Description And Main Responsibilities

The successful candidate will be responsible for delivering a range of services to the Southampton NIHR Clinical Research Facility including data management, systems training, assisting the CRF Systems Analyst with the development and deployment of new systems/functionality, and providing administrative support.

Person specification

Qualifications, Knowledge And Experience

Essential criteria

• A level or equivalent in Maths, Computer Science or related discipline.
• Experience of using CRFManager® or other advanced in -house software system
• Experience of working in an NHS research role.
• Experience of using Microsoft applications for managing and analysing information, e.g. Word and Excel.
• Experience of delivering systems training to end users.
• Experience of data management.
• Experience in working with study documentation, including study protocols.
• Able to provide frontline support to end users.
• Ability to work autonomously and within a team

Desirable criteria

• Training for trainers or equivalent experience.
• Experience of data analytics.
• Experience of developing training materials.
• Team work activities.

Trust Values

Essential criteria

• Patient First
• Working Together
• Always Improving