Data Protection Administrator

Thames Water Utilities Limited; Swindon; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary up to £30,000 per?a

Job summary

Thames Water is seeking a Data Protection Administrator to handle incoming emails, maintain records, and support privacy requests in Swindon. You’ll work with a team to manage risks and respond to queries, while ensuring trackers and databases are accurately updated.

Proficiency in MS Office and strong communication are essential for success in this role. You’ll join the UK’s largest water and wastewater company, with a focus on careful data handling, collaboration, and continuous improvement of

Qualifications

• Experience in data protection or privacy requests.
• Experience in administrative roles.
• Customer-facing experience.
• Ability to maintain records and databases.
• Attention to detail.
• Proficiency in MS Office.

Responsibilities

• Manage incoming emails and correspondence, directing queries appropriately.
• Maintain accurate records and databases in line with company policies.
• Log and maintain data protection trackers (SAR and EIR).
• Extract and combine information for information requests.
• Work with the wider team to manage risks, complaints or data breaches.
• Support the production of data protection standards and guidance documents.
• Respond to data protection queries.
• Action requests for calls.

Skills

MS Office proficiency

Strong IT skills

Time management

Multitasking

Excellent communication

Teamwork

Independent worker

Tools

Microsoft Office

Job description

• Manage incoming emails and correspondence, directing queries appropriately.
• Maintain accurate records and databases in line with company policies.
• Log and maintain data protection trackers (SAR and EIR)
• Extract and combine information for information requests
• Work closely with the wider team to manage and escape risks, complaints or data breaches.
• Support the production of data protection related standards and guidance documents.
• Respond to data protection queries

• Action requests for calls

  Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

• Experience in customer facing roles
• Excellent time management skills and ability to multitask and prioritise work.
• Previous experience in an administrative role
• Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent organisational and time management skills
• Ability to work independently and as part of a team
• Strong written and verbal communication skills.
• High level of accuracy and attention to detail.

• We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a lot to work on, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to finish in the years and decades to come.

Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

• Competitive salary of up to £30,000 per annum depending on experience
• Annual Leave - 24 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.