Data Protection & Access Requests Assistant

Sopra Steria Limited; Newcastle upon Tyne; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Health cash plan

Life assurance

Pension

Job summary

Shared Services Connected Ltd (SSCL) in Newcastle is seeking a Process Assistant to join the Delivery Data Protection team. You will support Right of Access and Information Requests, ensuring records are accurate and processed on time while collaborating with Team Leaders and stakeholders.

The role is hybrid, requiring attendance at the office at least two days per week, with potential contract extension based on performance.

Qualifications

• Strong attention to detail and accuracy when handling information and maintaining records.
• Excellent organisational skills with the ability to prioritise and manage workloads effectively.
• Strong communication skills and the ability to build positive working relationships.

Responsibilities

• Managing and monitoring Right of Access Requests to ensure service levels and legal requirements are met.
• Logging, acknowledging and maintaining accurate records for requests and associated documentation.
• Completing end-to-end processing activities for Information Requests within agreed timescales.
• Conducting security verification checks and liaising with individuals to obtain required information and documentation.
• Supporting Team Leaders with queries, escalations and workload management activities.
• Working with internal teams to obtain, organise and securely manage information required to fulfil requests.

Skills

Attention to detail

Organisational skills

Communication

Team collaboration

Job description

Shared Services Connected Ltd (SSCL) in Newcastle is seeking a Process Assistant to join the Delivery Data Protection team. You will support Right of Access and Information Requests, ensuring records are accurate and processed on time while collaborating with Team Leaders and stakeholders.

The role is hybrid, requiring attendance at the office at least two days per week, with potential contract extension based on performance.