Data & Performance Officer

Leeds City College; Leeds; Sur place; GBP 28 000 - 36 000; Plein temps

Résumé du poste

Leeds City College is recruiting a Data & Performance Officer in the Quality of Education team to manage the full data lifecycle, from collection to analysis. You will develop dashboards, monitor trends, and translate insights for stakeholders.

You will supervise data quality and GDPR compliance, handle confidential information, and provide systems training to staff. Strong IT and communication skills are essential to support evidence-based decisions across departments.

Qualifications

• Level 2 English and Maths qualifications or equivalent.
• Level 3/4 qualification relevant to the role.
• Experience with MIS software and data analysis.

Responsabilités

• Define reporting requirements with stakeholders.
• Source, cleanse, and analyse data from multiple systems.
• Design and maintain dashboards to track performance.
• Identify trends and communicate insights to stakeholders.
• Ensure GDPR and data protection compliance.
• Provide training on data systems to staff.

Connaissances

Data analysis

Stakeholder communication

Attention to detail

Problem solving

Formation

Level 3/4 qualification

Level 2 English & Maths

Outils

ProSolution

ProAchieve

OneFile

Google Workspace

Excel

Description du poste

We are recruiting for a Data & Performance Officer in the Quality of Education team.

In this role, you will manage the full data lifecycle, from initial collection and preparation through to analysis and interpretation. You will develop and maintain dashboards, monitor key trends, and communicate meaningful, actionable insights to stakeholders, ensuring the highest standards of data accuracy, governance, and GDPR compliance.

You will also serve as the primary point of contact for data-related enquiries, provide tailored systems training to enhance staff knowledge and confidence, and undertake essential administrative responsibilities to support the smooth running of the department.

What You Will Do

• Work with stakeholders to understand their information needs and define appropriate reporting requirements.
• Source, extract, organise, cleanse, and analyse data from multiple systems, ensuring high levels of consistency, accuracy, and quality.
• Design, develop, and maintain reports and interactive dashboards to track performance, highlight potential risks, and identify areas for improvement and opportunity.
• Examine datasets to identify trends, patterns, and emerging insights that support informed decision-making.
• Interpret and communicate analytical findings to colleagues and stakeholders, presenting complex information in a easy to understand format to aid evidence-based decisions.
• Handle sensitive and confidential information with the utmost integrity, conducting regular data quality checks and ensuring full compliance with GDPR and relevant data protection standards.
• Participate in the evaluation and review of data projects, identifying key learnings and opportunities to improve future processes and initiatives.

About You

• Level 2 qualifications in English and Maths (Grade A-C or equivalent), alongside a relevant Level 3 or Level 4 qualification applicable to the role.
• Practical experience using business or education software, including intermediate/advanced Excel (formulas and pivot tables), Google Workspace and management information systems such as ProSolution, ProAchieve or OneFile, with the ability to analyse data, identify trends and recommend improvements.
• Proven ability to build effective, working relationships with colleagues and stakeholders at all levels.
• Strong IT, numerical and data management skills, with excellent attention to detail, a professional and confidential approach to handling information, and the ability to communicate complex data clearly to a range of audiences.
• Excellent interpersonal, problem-solving and communication skills, with the ability to use initiative and a proactive, solution-focused approach to enhance service delivery.