Data Operations Manager

ENI – Elizabeth Norman International; Slough; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

ENI – Elizabeth Norman International is seeking a Data Operations Manager to own the operational delivery of large-scale, multi-market research programmes. This role blends technical automation with project delivery, process improvement and stakeholder management.

You’ll work on survey scripting, data processing, reporting, and workflow automation; manage complex projects, build automation workflows, and collaborate with research, operations, and technology teams to drive efficiencies and shape

Qualifications

• Experience in market research, research operations, or data processing.
• Strong survey scripting skills with one or more listed tools.
• Experience with quantitative data workflows and dashboards.

Responsibilities

• Survey scripting, data processing, reporting, and workflow automation
• Managing complex research projects and mitigating delivery risks
• Building and improving automation workflows and operational processes
• Working closely with research, operations, and technology teams
• Driving efficiencies and helping shape the future of research operations

Skills

Project management

Stakeholder management

Automation experience

Data processing

Tools

Qualtrics

Decipher

Forsta

Dimensions

Python

SQL

JavaScript

APIs

Job description

• Data Operations Manager
• Salary: Up to £50,000
• London-based hybrid role

I'm working with an award winning, leading insights and research business that is investing heavily in automation, technology, and operational excellence.

They're looking for a Data Operations Manager to join their team and take ownership of the operational delivery of large-scale, multi-market research programmes. This is a fantastic opportunity for someone who enjoys combining technical expertise with project delivery, process improvement, and stakeholder management.

You'll be involved in:

• Survey scripting, data processing, reporting, and workflow automation
• Managing complex research projects and mitigating delivery risks
• Building and improving automation workflows and operational processes
• Working closely with research, operations, and technology teams
• Driving efficiencies and helping shape the future of research operations

We're looking for:

• Experience within market research, research operations, or data processing
• Strong survey scripting skills (Qualtrics, Decipher, Forsta, Dimensions or similar)
• Experience with quantitative data workflows, dashboards, and reporting
• A proactive problem-solver who can manage multiple priorities and stakeholders
• Automation and process improvement experience
• Exposure to Python, SQL, JavaScript, APIs, or workflow automation tools would be a strong advantage.

We encourage applications from individuals of all backgrounds and actively seek to embrace diversity across age, gender identity, sexual orientation, disability, race, religion, and sex.

For successful applicants, a recruitment consultant will be in touch via email to schedule a briefing call. We will explain the role in more detail and share the company details before creating a formal application.

Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.