Research Operations Manager

Resources Group; Greater London; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Benefits

Job summary

A prominent market intelligence provider is seeking a Research Operations Lead in Greater London. The successful candidate will take ownership of the research operations function, developing global performance dashboards and improving operational metrics. This role focuses on ensuring data quality and standardization while collaborating with product and commercial teams. A strong background in a similar operational role within market intelligence is essential. The salary ranges from £60,000 to £75,000, plus benefits.

Qualifications

• Proven experience in an operational role within a market intelligence environment.
• Ability to create and manage performance metrics.
• Strong analytical skills to identify data trends.

Responsibilities

• Establish and manage a global performance dashboard.
• Develop and improve operational metrics for research.
• Drive quality control across regions.

Skills

Data quality assurance

Dashboard development

Operational metrics creation

Quality control

Job description

Research Operations Lead – £60,000 - 75,000 + Benefits

Excellent opportunity to lead the research operations function of an international market intelligence provider. You will take ownership for building the function, creating metrics, methodology, dashboards and ensuring data quality.

Key responsibilities:

• Establish and own a global performance dashboard
• Develop, maintain and improve research operational metrics
• Work alongside the development team to create dashboards that are scalable and reliable
• Drive quality control and standardisation across regions – ensure data quality and methodology across teams
• Identify and resolve anomalies (eg data entry errors)
• Ensure global process parity
• Identify performance trends and training needs and propose solutions
• Partner with product and commercial teams on operational reporting needs

Applicants will need to demonstrate previous experience performing in a similar operational role within a market intelligence business.