Data Operations Manager

ENI – Elizabeth Norman International; City Of London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ENI – Elizabeth Norman International is supporting a London-based insights and research firm to recruit a Data Operations Manager. You will own the operational delivery of large-scale, multi-market programmes, blending technical know-how with project delivery, process improvement, and stakeholder management.

You will lead survey scripting, data processing and workflow automation while collaborating with research, operations and technology teams to drive efficiencies and shape the future of

Qualifications

• Experience in market research or data processing essential.
• Strong survey scripting skills with listed tools.
• Experience with quantitative data workflows, dashboards and reporting.
• Proactive problem-solver managing multiple priorities and stakeholders.
• Automation and process-improvement experience advantageous.
• Exposure to Python, SQL, JavaScript, APIs or workflow automation tools.

Responsibilities

• Survey scripting, data processing, reporting, and workflow automation.
• Managing complex research projects and mitigating delivery risks.
• Building and improving automation workflows and operational processes.
• Working closely with research, operations, and technology teams.
• Driving efficiencies and shaping the future of research operations.

Skills

Survey scripting

Data processing

Reporting

Workflow automation

Project delivery

Process improvement

Stakeholder management

Python

SQL

JavaScript

APIs

Qualtrics

Decipher

Forsta

Dimensions

Tools

Qualtrics

Decipher

Forsta

Dimensions

Python

SQL

JavaScript

APIs

Job description

• Data Operations Manager
• Salary: Up to £50,000
• London-based hybrid role

I'm working with an award winning, leading insights and research business that is investing heavily in automation, technology, and operational excellence.

They're looking for a Data Operations Manager to join their team and take ownership of the operational delivery of large-scale, multi-market research programmes. This is a fantastic opportunity for someone who enjoys combining technical expertise with project delivery, process improvement, and stakeholder management.

You'll be involved in:

• Survey scripting, data processing, reporting, and workflow automation
• Managing complex research projects and mitigating delivery risks
• Building and improving automation workflows and operational processes
• Working closely with research, operations, and technology teams
• Driving efficiencies and helping shape the future of research operations

We're looking for:

• Experience within market research, research operations, or data processing
• Strong survey scripting skills (Qualtrics, Decipher, Forsta, Dimensions or similar)
• Experience with quantitative data workflows, dashboards, and reporting
• A proactive problem-solver who can manage multiple priorities and stakeholders
• Automation and process improvement experience
• Exposure to Python, SQL, JavaScript, APIs, or workflow automation tools would be a strong advantage.

We encourage applications from individuals of all backgrounds and actively seek to embrace diversity across age, gender identity, sexual orientation, disability, race, religion, and sex.

For successful applicants, a recruitment consultant will be in touch via email to schedule a briefing call. We will explain the role in more detail and share the company details before creating a formal application.

Note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.