Data Operations Manager

Harnham - Data & Analytics Recruitment; Greater London; Hybrid; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Hybrid work 2 days/week in London

Career development opportunities

Progression opportunities

Job summary

Harnham - Data & Analytics Recruitment is seeking a Data Operations Manager to lead data operations, automation, and workflow delivery for a research and analytics business. You will drive efficiency across data projects and support the continued development of the data function.

You will manage survey scripting, data processing and reporting operations while improving automation and data pipelines. The role is hybrid with London office presence two days per week, offering career development

Qualifications

• Commercial experience in data operations or data processing.
• Hands-on SPSS usage for analysis and reporting.
• Proficiency with Python and SQL for data manipulation and automation.
• Strong data cleaning, transformation and QA skills.
• Experience with survey scripting platforms (Qualtrics, Forsta, Decipher).
• Ability to manage multiple projects and meet deadlines.
• Strong communication and stakeholder management abilities.

Responsibilities

• Manage survey scripting, data processing, reporting operations and workflow delivery.
• Improve automation processes, tools and data pipelines.
• Identify delivery risks and support QA processes.
• Coordinate priorities across multiple projects.
• Collaborate with stakeholders to ensure successful project delivery.
• Develop operational processes and best practices.
• Leverage technology to reduce manual workloads and improve efficiency.

Skills

Data operations

Research operations

Data processing

Python

SQL

Communication

Stakeholder management

APIs/Automation

Tools

SPSS

Qualtrics

Forsta

Decipher

Job description

This is an opportunity for a Data Operations Manager to join a research and analytics business focused on improving data delivery, automation, and operational processes. You'll work across a range of data projects, helping to drive efficiency and support the continued development of the data function.

The Company

They are an established insights and research organisation that works with clients across multiple sectors. The business is investing in technology, automation, and operational improvement to support future growth. You will join a collaborative team where data and technology play a key role in project delivery.

The Role

You will be responsible for managing data operations and supporting the delivery of quantitative research programmes. Key responsibilities include:

• Managing survey scripting, data processing, reporting operations, and workflow delivery
• Improving automation processes, tools, and data pipelines
• Identifying delivery risks and supporting quality assurance processes
• Coordinating priorities across multiple projects
• Working with stakeholders to ensure successful project delivery
• Supporting the development of operational processes and best practices
• Using technology to improve efficiency and reduce manual workloads

Your Skills & Experience

• Commercial experience within data operations, research operations, or data processing
• Hands‑on experience using SPSS for data analysis and reporting
• Experience with Python and SQL for data manipulation, automation, and workflow improvement
• Strong data cleaning, transformation, and quality assurance skills
• Experience with survey scripting platforms such as Qualtrics, Forsta, Decipher, or similar
• Ability to manage multiple projects and deadlines
• Strong communication and stakeholder management skills
• Experience with APIs or workflow automation tools would be beneficial

What They Offer

• Salary up to £55,000
• Hybrid working with 2 days per week in the London office
• Opportunities for career development and progression