Head of Quant Operations

Harnham; United Kingdom; Remote; GBP 90,000 - 100,000; Full time

Benefits offered by this job

Bonus

Job summary

Harnham is seeking a Head of Quantitative Operations to lead the quantitative research and fieldwork function in a remote-based role across the UK. You will shape operational strategy, drive service excellence, and develop a talented team while collaborating with senior stakeholders to ensure high-quality client delivery.

The role requires strong leadership, a background in market or healthcare research, and proven ability to optimise processes and resources in a fast-paced environment.

Qualifications

• Experience leading quantitative operations, research operations, or fieldwork teams.
• Background in market research, healthcare research, data collection, or related fields.
• Ability to manage people, projects, and competing priorities in a fast-paced environment.
• Experience improving operational processes and delivering high-quality client work.
• Strong stakeholder management and communication skills.
• Knowledge of quantitative research methodologies and project lifecycle management.
• Proficiency with survey platforms and advanced Microsoft Excel.
• Analytical mindset with strong problem-solving and organisational skills.

Responsibilities

• Lead the day-to-day operations of the quantitative research and fieldwork function.
• Mentor and develop a team, ensuring high performance and succession planning.
• Drive operational efficiency, quality standards, and best practice across projects and processes.
• Oversee resource planning, project allocation, and workload management to optimise delivery.
• Build and maintain relationships with internal stakeholders and external clients.
• Ensure projects are delivered on time and within budget, compliant with standards.
• Support implementation of strategic initiatives and continuous improvement programmes.
• Monitor team performance, training programmes, and KPIs.
• Manage departmental costs and support workforce planning.

Skills

Lead ops teams

Market/health research

People & project mgmt

Process improvement

Stakeholder management

Quantitative research methods

Survey platforms & Excel

Analytical problem solving

Job description

Head of Quantitative Operations

£90,000 - £100,000 + bonus

Remote

This is an opportunity to lead a high-performing quantitative operations function within a well-established organisation at the intersection of research, data, and client services. You will play a key role in shaping operational strategy, driving service excellence, and developing a talented team while working closely with senior stakeholders.

The Company

They are a global organisation that delivers data-driven insights to support strategic decision-making for their clients. With a strong focus on quality, innovation, and operational excellence, they work across complex research programmes and maintain high standards of client delivery. They foster a collaborative environment where leadership, continuous improvement, and professional development are highly valued.

The Role

• Lead the day-to-day operations of the quantitative research and fieldwork function.
• Manage, mentor, and develop a team, ensuring high performance and long-term succession planning.
• Drive operational efficiency, quality standards, and best practice across all projects and processes.
• Oversee resource planning, project allocation, and workload management to optimise delivery.
• Build and maintain strong relationships with internal stakeholders and external clients.
• Ensure projects are delivered on time, to budget, and in line with regulatory and industry standards.
• Support the implementation of strategic initiatives and continuous improvement programmes.
• Monitor team performance, training programmes, and operational KPIs.
• Manage departmental costs and support effective workforce planning.

Your Skills & Experience

• Strong commercial experience leading quantitative operations, research operations, or fieldwork teams.
• Background in market research, healthcare research, data collection, or a related environment.
• Proven ability to manage people, projects, and competing priorities in a fast-paced setting.
• Experience improving operational processes and driving high-quality client delivery.
• Strong stakeholder management and communication skills.
• Knowledge of quantitative research methodologies and project lifecycle management.
• Proficiency with survey and research platforms, alongside advanced Microsoft Excel and broader Microsoft Office tools.
• Analytical mindset with excellent problem-solving and organisational skills.

What They Offer

• Competitive salary and benefits package.
• Opportunity to shape and influence a critical operational function.
• Exposure to senior leadership and strategic business initiatives.
• Career progression within a growing and collaborative environment.
• Ongoing professional development and leadership opportunities.