Data Operations Lead — Automation & Workflow Delivery

Energy Jobline ZR; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Opinium’s CODE team seeks a senior operational delivery professional based in London to lead large-scale, multi-market quantitative research programmes. You will combine hands-on survey scripting, data processing, and workflow automation with strong stakeholder management and governance to deliver high-quality results.

You will shape automation workflows, ensure risk is managed early, and drive operational improvements across reporting and data delivery for global trackers and studies.

Qualifications

• 5+ years’ experience within a market research, research operations, or data processing environment.
• Excellent stakeholder management and communication skills.
• Experience working on large-scale, multi-market quantitative research programmes.
• Strong operational judgement and the ability to identify and resolve delivery risk early.
• Excellent organisational and prioritisation skills across multiple concurrent workstreams.
• Strong hands-on survey scripting experience with platforms such as Decipher, Qualtrics, Dimensions, Forsta, or similar.
• Solid experience managing quantitative data workflows including cross-tabs, dashboards and reporting outputs using tools such as SPSS, Q, DisplayR or similar.
• Strong data wrangling, cleaning, and transformation skills.
• Experience building automation workflows or data pipelines that improve delivery efficiency and reduce operational risk.
• Strong practical technical capability across survey scripting, data processing, automation, and operational tooling.
• Experience applying technologies such as Python, SQL, JavaScript, APIs, and workflow automation platforms to solve operational challenges and improve delivery efficiency is highly desirable
• Commercial awareness and understanding of resourcing and operational efficiency

Responsibilities

• Operational delivery across automation workflows, survey scripting, data processing, reporting operations, and workflow automation.
• Attend client-facing meetings alongside senior operational and research stakeholders.
• Translate technical issues into clear operational or commercial impact for senior stakeholders.
• Push back professionally where timelines, scope, or operational approaches create delivery risk.
• Coordinate resource allocation, and delivery priorities as part of CODE leadership.

Job description

Opinium’s CODE team seeks a senior operational delivery professional based in London to lead large-scale, multi-market quantitative research programmes. You will combine hands-on survey scripting, data processing, and workflow automation with strong stakeholder management and governance to deliver high-quality results.

You will shape automation workflows, ensure risk is managed early, and drive operational improvements across reporting and data delivery for global trackers and studies.