Data & Insights Manager

Understanding Recruitment NFP; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Understanding Recruitment NFP in London is seeking a Data & Insights Manager to lead a small analytics team and shape a growing insight function within a national charity. Hybrid role; 1 day per week in the office, reporting to senior stakeholders.

The post will move the function beyond traditional reporting, developing audience profiling, segmentation, propensity modelling and lifetime value analysis, using SQL and Power BI to deliver actionable insights for fundraising decisions.

Qualifications

• Experience leading analytics teams and collaborating with senior stakeholders.
• Strong data analysis skills with the ability to translate complex findings into clear insights.
• Proficiency in SQL and BI tools for generating actionable insights.

Responsibilities

• Lead and develop two analysts and influence the organisation's insight capability.
• Advance analysis beyond reporting: segmentation, audience profiling, propensity modelling, lifetime value.
• Collaborate with fundraising and senior stakeholders to inform decision-making.

Skills

Team leadership

Stakeholder management

SQL

Power BI

Statistical analysis

Communication

Data storytelling

Tools

Python

FastStats

Job description

London (Hybrid – 1 day per week in the office)

I'm currently working with a well-known national charity looking to hire a Data & Insights Manager to lead and develop their growing insight function. This is a newly created role, managing two established analysts and playing a key part in supporting an ambitious new fundraising strategy.

The organisation is looking to move beyond traditional reporting and make much better use of its data to understand audiences, inform fundraising decisions and generate genuinely actionable insight. You'll help develop areas such as audience profiling and segmentation, propensity modelling and lifetime value analysis, while ensuring existing reporting and data selections continue to be delivered effectively.

The role would suit an experienced Insight Manager, Senior Data Analyst or Analytics Manager who combines a strong analytical background with the communication skills and credibility to work with senior stakeholders. Charity or fundraising experience would be advantageous but isn't essential, with strong transferable analytical experience equally considered.

The Data & Insights Manager will:

• Lead and support two established analysts, providing direction and helping develop the organisation's insight capability
• Move the function beyond reporting into more advanced analysis, including segmentation, audience profiling, propensity modelling and lifetime value
• Use tools such as SQL and Power BI to turn complex data into meaningful, actionable insight
• Work closely with fundraising and senior stakeholders to ensure insight directly informs decision-making and strategy
• Bring strong analytical experience alongside confident stakeholder management; Python, FastStats and charity/fundraising experience would be advantageous but aren't essential