Data Insights & Improvement Analyst (Hybrid)

Scottish Water; Stepps; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

38 days holiday

Volunteer time off

Family-friendly policies

Flexible working

Pension scheme

Life assurance

Company bonus scheme

SW Splash rewards

Job summary

Scottish Water is seeking a data-centric professional for the ICC team to support the transformation programme and optimise the Data Lakehouse assets. You will translate complex data into actionable insights and lead improvement initiatives across customer and asset-related processes.

The role emphasizes strong communication, analytical skills, and collaboration with internal stakeholders to drive efficiency and performance in Scotland.

Qualifications

• Good problem solver and great communicator with solid analytical skills.
• Proficient with Excel, SQL, Python, Power Automate, Visio, and Power BI.
• Strong planning and process-mapping skills; familiarity with BSI/ISO documentation; experience with SharePoint.

Responsibilities

• Support the ICC transformation programme and maximise data assets value.
• Analyse operational and asset performance data to identify trends and opportunities.
• Lead and support continuous improvement initiatives, managing projects end-to-end.
• Produce management information and performance reporting for the ICC.
• Collaborate with stakeholders to communicate trends, risks and insights.

Skills

Problem solving

Communication

Analytical skills

Tools

Excel

SQL

Python

Power Automate

Visio

Power BI

Job description

Scottish Water is seeking a data-centric professional for the ICC team to support the transformation programme and optimise the Data Lakehouse assets. You will translate complex data into actionable insights and lead improvement initiatives across customer and asset-related processes.

The role emphasizes strong communication, analytical skills, and collaboration with internal stakeholders to drive efficiency and performance in Scotland.