Data Governance Officer

Kent Fire and Rescue Service; Maidstone; Hybrid; GBP 39,000 - 43,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Enhanced Annual Leave

Annual Salary increase - Incremental

Blue Light Card discount

CSSC Card

Employee Assistance Programme

Work-life balance policies

Gym access

Free parking

Job summary

Kent Fire and Rescue Service is seeking a Data Governance Officer (Grade 6) on a 12 month fixed term contract, Hybrid in Maidstone. The role supports data accuracy for risk information in Microsoft Dynamics, with guidance and training development to ensure robust governance.

The position requires data quality expertise, strong reporting skills, and familiarity with GDPR and FoI. SQL/PowerBI experience is advantageous for implementing efficient data processes.

Qualifications

• Experience of performing a data quality role and implementing QA processes.
• Experience in writing and presenting reports for diverse audiences.
• Ability to research and analyse information to make evidence-based recommendations.
• Exceptional attention to detail to identify data errors.
• Theoretical and practical knowledge of data quality principles.
• Understanding of GDPR and FoI legislation and implications.
• Understanding of gazetteers and address data governance (desirable).
• Knowledge of Microsoft Dynamics and related reporting tools (desirable).
• Proficiency with MS Office, SharePoint, and SQL-based tooling (desirable).

Responsibilities

• Research and review data that is out of date or due for review.
• Investigate and resolve data discrepancies and queries for customers.
• Maintain a robust data quality assurance role across risk-related data.
• Coordinate with local authorities to ensure address data is current.
• Participate in groups prioritising system enhancements identified by users.
• Create reports and MIS to highlight data discrepancies.
• Maintain source reference information in the incident recording system using SQL Server.

Skills

Data quality processes

Report writing

Analytical thinking

Attention to detail

GDPR knowledge

FoI knowledge

Gazetteer awareness

Tools

Microsoft Dynamics

SQL Server Management Studio

Power BI

SharePoint

Microsoft Office (Word, Excel, Outlook)

SQL Server Reporting Services

Job description

Job Title: Data Governance Officer (Grade 6) – 12 month Fixed Term Contract

Location: Service Headquarters, Tovil, Maidstone, ME15 6XB – Hybrid working with minimum 3 days per week in the office

Hours: Full Time – 37 Hours per Week,

Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 16.5% employer contribution

Holidays: In addition to bank/ public holidays you will receive 32 days holiday

Base Salary: £38,715 - £43,493 per annum depending on experience

Reference: R001078

Being a part of Kent Fire and Rescue Service

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service (KFRS) a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.

Our vision is for a connected, resilient and intelligence-led service: one that understands risk earlier, makes confident decisions and equips our people to deliver outstanding outcomes for our customers. Joining us at this defining point offers the opportunity to turn strategic ambition into practical, lasting change. We are looking for talented, purposeful people who can connect strategy with delivery, bring clarity to complexity and build trusted relationships across the service. For further information about careers in Transformation see our website - Transformation careers | Kent Fire and Rescue Service

Being the Data Governance Officer

The Data Governance Officer is responsible for the accuracy and useability of data within the risk information database which is critical to deliver the building and customer safety functions and to ensure operational colleagues have the risk information they require to inform decision making.

The Data Governance Officer identifies data quality issues and will create, embed and maintain a robust quality assurance role for the data held within the risk information database (Microsoft Dynamics product). You will be the subject matter expert on premise creation and will develop guidance and training to colleagues on the matter.

What you’ll do

• Research and assess data that is out of date or due for review
• Support customers by investigating and resolving data discrepancies and queries.
• Undertake a robust data quality assurance role for all risk related data in the Microsoft Dynamics system.
• Liaise with local authorities and Ordinance Survey to ensure base Ordinance Survey address data is current and up to date
• Participate in application delivery groups that will prioritise system enhancements and changes identified by system users.
• Create reports and produce management information to highlight data discrepancies.
• Maintain source reference information that underpins the incident recording system using SQL server management studio

What you’ll bring

• Experience of performing a data quality role where it has been necessary to implement a quality assurance process or highlight areas of concern and demonstrate a plan to rectify them
• Experience of writing and presenting reports for a variety of different audiences
• Ability to undertake research and analyse information in order to make robust, evidence based, recommendations that meet the needs of the team/organisation and evaluates potential risks/benefits
• An exceptional eye for detail to identify errors in datasets effectively.
• A theoretical and practical knowledge of data quality principles and practices.
• An understanding of the principles and application of GDPR, including the ability to identify potential issues with proposed data collection.
• An understanding of the underpinning legislation for Freedom of Information (FoI).
• A detailed understanding of gazetteers and associated address data and governance arrangements. – Desirable
• A comprehensive understanding of the MS Dynamics system – Desirable
• Competent in relevant IT systems including Microsoft Office applications (Word, Excel, Outlook), SharePoint.
• Knowledge of relational databases and experience in using SQL server management studio to interrogate data and SQL server reporting services to create reports. - Desirable
• Experience of PowerBI - Desirable

Benefits

• Automatic membership of the Local Government Pension Scheme
• Enhanced Annual Leave entitlement
• Annual Salary increase - Increase of 1 scale point per year within Grade to the top of the Grade.
• Blue Light Card discount scheme supported by a number of high street retailers
• CSSC Card - Discount provider for civil servants and public sector workers
• Employee Assistance Programme (EAP) - Confidential support service designed to help manage personal or work-related issues that may affect health, wellbeing, or job performance.
• A range of family friendly policies promoting work-life balance
• Free to join internal clubs and colleague forums
• Access to health and wellbeing services and advice
• Access to Gym Facilities
• Free parking
• Above all you’ll become part of a service that is committed to the safety of our community

Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.

As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.