Data Governance Officer

Creditsafe Group; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Company laptop supplied

Bonus scheme

Cycle to work and wellbeing programme

Global company events

Job summary

Creditsafe Group is seeking a Data Governance Officer to strengthen governance across its global data operations. You will work with international data stewards, technical teams and suppliers to ensure data accuracy, compliance and consistent management across countries.

You will maintain governance processes, support data quality initiatives, manage metadata documentation, and drive consistency across Creditsafe's data landscape while enabling growth and efficiency across the group.

Qualifications

• Strong data governance and data quality knowledge.
• Experience maintaining governance records and documentation.
• Excellent attention to detail when reviewing data assets.
• Ability to work with international teams and stakeholders.
• Experience using metadata management or data catalog tools preferred.

Responsibilities

• Build and maintain relationships with international data stewards and SMEs.
• Coordinate regular Data Governance meetings and track actions.
• Escalate data-related issues to Group stakeholders when needed.
• Support group-wide policies for Data Privacy, Change Management and Onboarding.
• Monitor data loading with suppliers and resolve issues with relevant teams.
• Maintain data governance documentation and data source repositories.

Skills

Stakeholder communication

Attention to detail

Data literacy

Data governance

Cross-functional collaboration

Prioritisation

Proactive problem solving

Tools

SharePoint

SQL

AWS Redshift

Metadata management tools

Job description

Creditsafe is the world's most used provider of business credit reports, with coverage of more than 430 million businesses worldwide. We use machine learning, AI and connected data to help companies grow, identify opportunities and make smarter business decisions.

Founded in 1997, we now operate in 16 countries and support more than 110,000 customers globally.

We’re an equal opportunities employer and we mean it. If you need any adjustments to the interview process, tell us and we’ll sort it.

The Job

We're looking for a Data Governance Officer to support and strengthen data governance across Creditsafe's global data operations.

Working closely with international data stewards, technical teams, data suppliers and key stakeholders, you'll help ensure that our data is accurate, compliant, well-governed and consistently managed across all countries and entities.

You'll play a key role in maintaining data governance processes, supporting data quality initiatives, managing metadata and documentation, and helping to drive consistency across Creditsafe's global data landscape.

This role is ideal for someone who enjoys working with data, has strong attention to detail, and is passionate about improving how information is managed within a growing international business.

What you'll own

• Building strong relationships with international data stewards and subject matter experts across the Creditsafe Group.
• Coordinating regular Data Governance meetings, including managing agendas, actions and follow-up activities.
• Escalating data-related issues from local Creditsafe entities to Group stakeholders where required.
• Supporting the implementation and enforcement of group-wide policies and procedures, including Data Privacy, Change Management and Supplier Onboarding.
• Monitoring supplier data loading and working with relevant teams to resolve any issues.
• Managing documentation and relationships relating to data suppliers and external data sources.
• Promoting consistent data governance and data quality standards across suppliers, entities and internal processes.
• Maintaining Data Governance SharePoint sites and repositories to ensure documentation remains accurate and up to date.
• Managing repositories of supplier contracts, file specifications and supporting documentation.
• Supporting the implementation and ongoing maintenance of Creditsafe's Data Catalogue, including data dictionaries, business glossaries and lineage information.
• Monitoring data loading reports and investigating data processing or quality issues with local data stewards.
• Assisting with data governance projects, management reporting and continuous improvement initiatives.

Experience and Skills

Must-haves

• Strong stakeholder communication skills with confidence working with international teams, technical specialists and senior stakeholders.
• Excellent attention to detail when reviewing documentation, contracts, data specifications and governance records.
• Strong data literacy and an understanding of data structures, data management principles and data quality concepts.
• Highly organised with the ability to prioritise workload effectively and manage multiple activities simultaneously.
• Experience maintaining documentation and managing information repositories, ideally using SharePoint or similar systems.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• Ability to work collaboratively across multiple teams and departments.

Nice to have

• Previous experience working within a Data Governance, Data Management or Data Quality function.
• Experience using SQL to query and analyse data.
• Experience working with AWS Redshift or a similar cloud-based data warehouse.
• Experience using a Data Catalogue, Business Glossary or Metadata Management platform.
• Understanding of data lineage, metadata management and governance frameworks.
• Experience working with third-party data providers or supplier-managed datasets.

How we work

• Collaboration is at the centre of everything we do, with teams working closely across countries and departments.
• We value high-quality, well-governed data as a key business asset.
• Continuous improvement drives how we manage, monitor and evolve our data landscape.
• We take a pragmatic approach to governance, balancing control with operational efficiency.
• We encourage ownership, knowledge sharing and professional development at every level.
• Company Laptop supplied.
• Bonus Scheme.
• Cycle to Work and Wellbeing Programme.
• Global Company gatherings and events.
• E-learning and excellent career progression opportunities.
• Opportunity to work with global data teams across multiple countries.
• Plus more that can be found on the benefits section of our Careers page, Creditsafe Careers.

Creditsafe is an equal opportunities employer that values diversity. Please contact Creditsafe if there is any support you need with your application.

Use of AI

We encourage candidates to present their skills, qualifications and experience accurately. While the responsible use of AI tools is accepted, any exaggeration, misrepresentation or misleading information within applications or CVs may impact progression through our recruitment process.