Data Entry Administrator / Customer Service Data Processing Assistant

AWD online; Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Bonus

Job summary

AWD online is seeking a Data Entry Administrator / Customer Service Data Processing Assistant in London. The role requires accurate data entry from manual and automated feeds, uploading to internal systems and websites, and working towards KPIs in a fast-paced environment.

Hybrid role with some days in Battersea office; starting salary £26,500, rising to £28,000 after probation, plus bonus. Applicants must live within commutable distance to Battersea (SW11) and be comfortable with dogs in the

Qualifications

• Typing speed of 45 words per minute with high accuracy.
• Previous experience in data entry, administration or office support.
• Strong written and verbal communication.
• Excellent accuracy and ability to produce high-quality work.
• Confident and professional telephone manner.
• Ability to prioritise workload and manage multiple tasks.
• Experience using office systems, databases or CRM would be highly desirable.

Responsibilities

• Accurate Data Entry: Upload manual and automated data feeds to internal systems and websites.
• Data Processing Targets: Work towards KPIs by maintaining speed, accuracy and productivity levels.
• Client Communication: Liaise with customers and agents via email and telephone.
• Data Accuracy Checks: Ensure all entered information is correct and up to date.
• Duplicate Checks: Identify and prevent duplicate records within the system.
• Image Management: Approve and organise images received from external contacts.
• Record Updates: Maintain and update property or data records as required.
• Information Verification: Contact clients to obtain or confirm missing information.
• Issue Reporting: Report system or website issues to the relevant support teams.
• Customer Support: Respond to enquiries or direct them to the appropriate department.

Skills

Typing 45wpm

Data entry

Customer service

Communication

Attention to detail

Organisation

CRM systems

Job description

Data Entry Administrator / Customer Service Data Processing Assistant

An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities.

If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Office Assistant, Customer Service Advisor, Data Administrator, Data Input Assistant, Office Admin Assistant

SALARY: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus

LOCATION: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office.

Key Requirement: Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station

JOB TYPE: Full-Time, Permanent

Please note: Candidates must be comfortable with dogs in the office

JOB OVERVIEW

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently.

Working as a Data Entry Administrator / Customer Service Data Processing Assistant you will be responsible for processing data from manual and automated feeds, ensuring information is uploaded accurately to internal systems and websites while working towards key performance indicators (KPIs) – clear daily or weekly targets that measure accuracy, speed and productivity.

As a Data Entry Administrator / Customer Service Data Processing Assistant you will liaise with clients, verify information, handle queries and maintain high-quality records, helping to meet team targets and ensure smooth day-to-day operations in a fast-paced office environment.

DUTIES

Your duties as the Data Entry Administrator / Customer Service Data Processing Assistant include:

• Accurate Data Entry: Upload manual and automated data feeds to internal systems and websites
• Data Processing Targets: Work towards KPIs by maintaining speed, accuracy and productivity levels
• Client Communication: Liaise with customers and agents via email and telephone
• Data Accuracy Checks: Ensure all entered information is correct and up to date
• Duplicate Checks: Identify and prevent duplicate records within the system
• Image Management: Approve and organise images received from external contacts
• Record Updates: Maintain and update property or data records as required
• Information Verification: Contact clients to obtain or confirm missing information
• Issue Reporting: Report system or website issues to the relevant support teams
• Customer Support: Respond to enquiries or direct them to the appropriate department

CANDIDATE REQUIREMENTS

• Typing Skills: Minimum typing speed of 45 words per minute with high accuracy
• Data Entry Experience: Previous experience in data entry, administration or office support
• Communication Skills: Strong written and verbal communication
• Attention To Detail: Excellent accuracy and ability to produce high-quality work
• Customer Service: Confident and professional telephone manner
• Organisation Skills: Ability to prioritise workload and manage multiple tasks
• IT Skills: Experience using office systems, databases or CRM systems would be highly desirable

JOB REF: AWDO-P15048