Data-Driven Real Estate Research Associate

CoStar; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Private medical cover

Dental cover

Life Assurance

28 days annual leave

Pension

Season ticket loan

Enhanced maternity/paternity pay

Employee rewards

Job summary

CoStar Group, a global leader in commercial real estate information and analytics, is seeking an Associate Research Consultant in London. You will identify, validate and document critical data, building relationships with brokers, owners and clients to improve listings visibility and platform insights.

You'll train clients, support onboarding, and contribute to high-quality data while delivering exceptional service and proactive support to drive product adoption and impact.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in a corporate customer service environment.
• Excellent communication skills, ability to deal with people at all levels of seniority.
• Demonstrate a strong interest in the commercial real estate industry.
• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas.
• Natural curiosity, persistence, and ability to conduct thorough investigative research.
• Proven success performing to metrics or key performance indicators (KPIs).

Responsibilities

• Contribute to the growth of an accurate and complete database of commercial real estate inventory.
• Conduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data.
• Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market.
• Monitor client usage and engage clients to use CoStar products in new and effective ways.
• Build and maintain mutually beneficial relationships with clients.
• Act as a first point of contact for new clients and support early adoption of the product.
• Provide on-going training and support to clients to increase product use and knowledge.
• Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience.
• Partner closely with CoStar sales organization to effectively on-board and resolve client inquiries.
• Provide exceptional service to all clients with a heavy emphasis on personal attention.

Skills

Customer service

Communication

Excel skills

Real estate interest

Research skills

Education

Bachelor's degree

Job description

CoStar Group, a global leader in commercial real estate information and analytics, is seeking an Associate Research Consultant in London. You will identify, validate and document critical data, building relationships with brokers, owners and clients to improve listings visibility and platform insights.

You'll train clients, support onboarding, and contribute to high-quality data while delivering exceptional service and proactive support to drive product adoption and impact.