Data-Driven Contract & Business Support Officer (Hybrid)

Hampshire County Council; Winchester; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Flexi-time scheme

Travel loans & discounts

Job summary

Hampshire County Council is seeking a highly organised Business Support Officer to join the Commissioning and Contract Management team. Based at Elizabeth II Court, Winchester with hybrid working, you will provide analytical business support to manage a diverse portfolio of community care contracts and monitor performance.

You will develop dashboards and reports using SharePoint Lists, Excel and Power BI, analyse data to inform commissioning decisions, and support service improvements across

Qualifications

• Highly organised and analytical individual with strong digital skills.
• Ability to interpret data, produce meaningful reports and support informed decision-making.
• Experience with Power BI, SharePoint and reporting systems to support service delivery and continuous improvement.

Responsibilities

• Provide business support to the Commissioning and Contract Management Team, including handling inquiries and coordinating correspondence.
• Maintain accurate contract, provider and performance records with governance compliance.
• Coordinate meetings, provider forums and engagement activities with agendas and actions tracked.
• Act as a key point of contact for providers and stakeholders to promote collaboration and continuous improvement.
• Support contract management, including monitoring compliance and tracking actions.
• Support commissioning projects, data collection and progress reporting.
• Develop and maintain reporting systems, dashboards using SharePoint, Excel and Power BI for decision-making.
• Produce performance and market information, identify trends and risks.

Skills

Power BI

SharePoint

Excel

Data analysis

Tools

SharePoint Lists

Job description

Hampshire County Council is seeking a highly organised Business Support Officer to join the Commissioning and Contract Management team. Based at Elizabeth II Court, Winchester with hybrid working, you will provide analytical business support to manage a diverse portfolio of community care contracts and monitor performance.

You will develop dashboards and reports using SharePoint Lists, Excel and Power BI, analyse data to inform commissioning decisions, and support service improvements across