Data Centre Technician: Operations, Security & MACs

Intercontinental Exchange Holdings, Inc.

Basildon

On-site

GBP 29,000 - 42,000

Full time

14 days+

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Job summary

Intercontinental Exchange Holdings, Inc. is seeking a Data Centre Technician to ensure all activities in the Data Centre & Access Centres follow procedures and industry best practice.

The role involves executing tasks via Service Now, adhering to Change Control, and supporting the Data Centre Manager with work procedures. Responsibilities include first-line escalation for incidents, MAC execution, asset tracking, daily security checks, QA in Data Centre Halls, and maintaining stock of

Qualifications

  • Experience in Data Centre environments.
  • Experience with Microsoft Office and CRM databases.
  • Knowledge of copper and fiber cabling installations and standards.

Responsibilities

  • First line escalation point for incidents or technical issues.
  • Execute MACs in Data Centre, MPOEs, MMRs and Access Centres for customers.
  • Update asset records and track location/status of assets.
  • Perform daily security and access checks in Data Centre areas.
  • Carry out QA in Data Centre Halls and access centres.

Skills

Data Centre
Microsoft Office
CRM databases
Copper & fiber cabling
ITIL V3 Foundation

Education

Certified Data Centre Technician (CDCT)
HP Accredited Platform Specialist
ITIL V3 Foundation Certificate
BICSI Practices and Procedures

Tools

Systimax Copper Installation ND5541
Systimax Installation & Maintenance ND3341
Corning NPI Membership
HP Accredited Platform Specialist

Job description

Intercontinental Exchange Holdings, Inc. is seeking a Data Centre Technician to ensure all activities in the Data Centre & Access Centres follow procedures and industry best practice.

The role involves executing tasks via Service Now, adhering to Change Control, and supporting the Data Centre Manager with work procedures. Responsibilities include first-line escalation for incidents, MAC execution, asset tracking, daily security checks, QA in Data Centre Halls, and maintaining stock of

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