Data Centre Technical Manager & SME - Maintenance Champion

OCS; Reading; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks via Hapi app

Professional Growth opportunities

Flexible Pay via Wagestream

Job summary

OCS UK & Ireland is seeking a Field SME to become the focal point for site infrastructure. You will provide technical support to operations, manage preventative maintenance, diagnose faults in critical plant equipment, and coordinate specialist subcontractors while ensuring compliance with safety procedures.

The role involves hands-on technical support, documentation development, and training to elevate site performance.

Qualifications

• Must be able to act as SME for site infrastructure.
• Provide technical support across operations.
• Manage preventative maintenance and fault diagnosis of critical plant equipment.

Responsibilities

• Support and manage preventative maintenance and fault diagnosis of critical plant equipment.
• Support corrective actions identified with mechanical and electrical.
• Coordinate specialist subcontractors/vendors during planned or reactive tasks.
• Ensure defects are recorded and resolved via helpdesk within SLA.
• Provide rapid, effective response to customer and helpdesk requirements.
• Review subcontractor competencies before work permits are issued.
• Ensure compliance with safety procedures and company policies.
• Develop documentation to enhance service and train staff.
• Serve as SME for electrical and mechanical systems.
• Review and approve third party documentation.

Skills

Site SME

Technical support

Preventive maintenance

Fault diagnosis

Subcontractor coordination

Helpdesk support

Documentation

Training

Electrical systems

Mechanical systems

Job description

OCS UK & Ireland is seeking a Field SME to become the focal point for site infrastructure. You will provide technical support to operations, manage preventative maintenance, diagnose faults in critical plant equipment, and coordinate specialist subcontractors while ensuring compliance with safety procedures.

The role involves hands-on technical support, documentation development, and training to elevate site performance.