Data Centre Operator

Fujitsu Careers; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Fujitsu is seeking a Technical Operations Specialist based at our Grays Data Centre to provide first-line Data Centre support for internal, private and public sector customers. You will work across 24x7/365 shifts, ensuring incidents are managed promptly within defined processes and collaborating with other Data Centre teams to safeguard services.

The role focuses on maintaining installation standards and configuration management toolsets, with a strong emphasis on customer service and proactive

Qualifications

• Good communication skills and ability to communicate effectively through online toolsets.
• Knowledge of Data Centre Infrastructure.
• Experience within a process-driven environment.
• Pro-active in improving Fujitsu's Data Centre offering.

Responsibilities

• Provide first-line Data Centre support to internal, private and public sector customers.
• Ensure incidents are managed promptly within defined processes.
• Collaborate with Data Centre teams and Fujitsu units to safeguard services.
• Maintain Data Centre installation standards and configuration management toolsets.

Skills

Communication skills

Data Centre infrastructure

Process driven

Continuous improvement

Pro-active approach

Job description

Location Flexibility: Primary Location Only

Posting Start Date: 9/4/26

At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.

With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).

Technical Operator

Job Description

Technical Operations Specialist

Location Grays SDC01 Data Centre

Are you keen on providing excellent customer service and working with multiple teams to help find solutions to problems?Can you deliver service excellence to our customers within a defined framework?Do you want to make an impact and change the way the world works?Do you want to collaborate and achieve together with committed people like yourself.This is your world and your opportunity to transform it for the better.

Your role

We are looking for a Technical Operations Specialist to join our operations team on 24x7/365 shift pattern working 12hr rotational shifts based in out strategic Data Centre in Grays. Thurrock. Your primary role will involve providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. Your role will involve dealing directly with customers, you will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets.

We are looking for a Technical Operations Specialist to join our operations team on 24x7/365 shift pattern working 12hr rotational shifts based in out strategic Data Centre in Grays. Thurrock. Your primary role will involve providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. Your role will involve dealing directly with customers, you will also work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards and the upkeep of configuration management toolsets.

Your experience

• Good communication skills and to be able to communicate effectively through online toolsets
• Knowledge of Data Centre Infrastructure
• Experience within a process driven environment
• Have an eye for continuous improvement to help enhance Fujitsu’s Data Centre offering
• Pro-active in your approach to work

Recruitment process

The recruitment process consists of one stage of interviews

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At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.