Data Centre Operations Specialist - 24/7 Shift

Fujitsu Careers; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Fujitsu is seeking a Technical Operations Specialist based at our Grays Data Centre to provide first-line Data Centre support for internal, private and public sector customers. You will work across 24x7/365 shifts, ensuring incidents are managed promptly within defined processes and collaborating with other Data Centre teams to safeguard services.

The role focuses on maintaining installation standards and configuration management toolsets, with a strong emphasis on customer service and proactive

Qualifications

• Good communication skills and ability to communicate effectively through online toolsets.
• Knowledge of Data Centre Infrastructure.
• Experience within a process-driven environment.
• Pro-active in improving Fujitsu's Data Centre offering.

Responsibilities

• Provide first-line Data Centre support to internal, private and public sector customers.
• Ensure incidents are managed promptly within defined processes.
• Collaborate with Data Centre teams and Fujitsu units to safeguard services.
• Maintain Data Centre installation standards and configuration management toolsets.

Skills

Communication skills

Data Centre infrastructure

Process driven

Continuous improvement

Pro-active approach

Job description

Fujitsu is seeking a Technical Operations Specialist based at our Grays Data Centre to provide first-line Data Centre support for internal, private and public sector customers. You will work across 24x7/365 shifts, ensuring incidents are managed promptly within defined processes and collaborating with other Data Centre teams to safeguard services.

The role focuses on maintaining installation standards and configuration management toolsets, with a strong emphasis on customer service and proactive