Data Centre Operations Sevenoaks

DXC Technology Company; Sevenoaks, Maidstone; On-site; GBP 32,000 - 46,000; Full time

Job summary

DXC Technology is seeking Data Centre Engineers for a client in Sevenoaks, Kent, with regular attendance at the Maidstone site. The role requires SC clearance eligibility and driving own transport.

You will operate in a secure environment with day and night shifts, benefiting from a generous shift allowance and corporate support for security requirements. Responsibilities include inspecting equipment, power-cycling, checking cabling and connectivity, and assisting diagnostics with KVM.

Qualifications

• Basic understanding of IT operations in a large organisation.
• Strong loyalty to data and DC facility security.
• Fluency in English (speaking, reading and writing).
• Ability to work precisely and be quality oriented.
• Flexibility to cope with unexpected problems and situations.

Responsibilities

• Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer.
• Power-cycle equipment per customer instructions.
• Visual inspection of power and cabling connectivity.
• Inspect cabling for proper seating per instructions.
• Test cable paths for conformance with performance standards.
• Connect a Crash Cart (KVM) to assist diagnosis of failed reboots or power cycles.

Skills

IT operations basics

Data center security

English fluency

Quality-oriented work

Flexibility

Technical orientation

Phone communication

Customer expectation management

Server hardware basics

Networking basics

Windows/Office basics

Job description

We are hiring Data Centre Engineers for our client based in Sevenoaks in Kent with regular attendance at Maidstone site.

This is a secure environment requiring security clearance and as a result we invite applications from UK nationals who hold or are willing to undergo SC clearance due to account requirements.

The role will involve working both dayshift/nightshift hours and we offer a generous shift allowance as a result.

Due to frequency of attendance at both sites, we require candidates who can drive and have their own transport.

Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

Position Objective:

• Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer
• Perform a power-cycle of an item of Customer Equipment pursuant to the detailed, written instructions provided by Customer in the Intervention Request
• Perform a visual inspection of power and cabling connectivity
• Inspect all cabling for proper seating pursuant to detailed, written instructions provided by Customer in the Intervention Request
• Test cable paths for conformance with performance standards pursuant to detailed, written instructions provided by Customer in the Intervention Request
• Connect a Crash Cart (KVM) to assist diagnosis of failed reboots or power cycles pursuant to detailed, written instructions provided by Customer in the Intervention Request
• Mount media in identified drives as part of system builds or diagnosis pursuant to detailed, written instructions provided by Customer in the Intervention Request
• Activate hardware controls pursuant to detailed, written instructions provided by Customer in the Intervention Request; and Replace hot-swappable components pursuant to detailed, written instructions provided by Customer in the Intervention Request.

Functional Expertise:

• Basic understanding of IT operations in a large organisation
• Strong loyalty with regard to data and DC facility security
• Fluency in the local language (speaking, reading and writing)
• Fluency in English (speaking, reading and writing)
• Ability to work precisely and quality oriented
• Flexibility and willingness to cope with unexpected problems and situations.
• A general technical orientation
• Competent and professional communication with a commercial attitude over the phone
• Capacity to understand and clarify customer expectations effectively
• Capacity to manage customer expectations and interactions effectively
• Basic understanding of server HW (console, devices )
• Ability to handle various types of media, devices and libraries
• Generic media knowledge (will provide training for specific or customer specific equipment)
• Proficiency in Microsoft Windows, Microsoft Office environment and general PC hardware
• Basic understanding of Networking

Preferred

• Data centre operations experience
• Familiarity with structures and processes
• Professional certification in a relative field
• A professional degree in a technical discipline

Please Note

To satisfy our contractual obligations with clients, the candidate will be required to pass standard Criminal Records checks. Additional background checks may be required by certain customers. You will also be required to agree to DXC's Confidentiality, Non-Solicitation, and Conflict of Interest Agreements.

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, colour, religious creed, national origin, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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