Data Centre Operations Manager – 24/7 & MAC Projects

Onnec; Watford; On-site; GBP 65,000 - 90,000; Full time

Job summary

ONNEC Group is seeking a Data Centre Manager to oversee MAC activities and BAU operations across data centres, reporting to the Service Delivery Manager. The role is site-based with a focus on planning and smooth daily activities for campus sites.

You will work with clients and the Service Delivery Manager to improve processes, produce management reports, and ensure effective handover of projects. Strong leadership and change management skills are essential.

Qualifications

• Relevant experience in banking IT environment.
• Experience in Data Centre Moves, Adds and Changes (IT Hardware deployment).
• Extensive experience in structured cabling installation, fault finding and testing with appropriate tools.
• Knowledge of structured cabling standards and cable types (FTP, UTP & Optical Fibre).
• Excellent MS Office Suite experience (Outlook, Excel, Word).
• Self-starter, organized, detail-oriented and able to work independently or in a team.
• Ability to manage priorities and multitask under pressure.
• Expert knowledge of Asset Management Systems and Ticketing Systems.
• Understanding of complex change management and service delivery processes.
• Ability to mentor/train new starters and approve training modules.
• Strong supervisory and project leadership capabilities.
• Experience managing 3rd parties and 3rd party delivered services.

Responsibilities

• Submit regular reports, timesheets, and expenses within deadlines.
• Maintain accurate documentation in line with on-site processes and client requirements.
• Track daily activities, task completion, incidents, and project status.
• Support 24/7 data centre operations (BAU and project work).
• Work flexible hours as required and align leave with management coverage.
• Install and remove racks, servers and hardware equipment; restack and relocate as needed.
• Decommission and remove redundant infrastructure; install PDUs and label equipment.
• Patch network and connect equipment within racks; support cabling infrastructure.
• Move equipment across site locations and assist CRE teams with provisioning.
• Conduct technology room inspections, assist alarm investigations, report redundant infrastructure.
• Manage visitor access and supervise third parties; support site security processes.
• Mentor and train new staff; lead/ supervise shifts and special projects.

Skills

Data Centre Operations

Move/Changes/Adds

Change management

Project coordination

MS Office Suite

Independent work

Team leadership

Education

COMPTIA Server+

COMPTIA Network+

CCNA DCICN DCICT

CDCMP

ITIL Foundation/Expert

Tools

MS Office

Job description

ONNEC Group is seeking a Data Centre Manager to oversee MAC activities and BAU operations across data centres, reporting to the Service Delivery Manager. The role is site-based with a focus on planning and smooth daily activities for campus sites.

You will work with clients and the Service Delivery Manager to improve processes, produce management reports, and ensure effective handover of projects. Strong leadership and change management skills are essential.