Data Centre Operations Cabling Technician

TN United Kingdom; Corsham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated Data Centre Operations Engineer to ensure seamless functionality of their Data Centre. This role involves installing and configuring bespoke environments, managing hardware, and collaborating with various teams to drive operational excellence. The ideal candidate will have a strong background in Managed Hosting or Cloud Data Centres, exceptional attention to detail, and excellent communication skills. Join a forward-thinking company that values high-quality service and offers opportunities for continuous improvement and professional growth.

Qualifications

• Minimum 3 years in a Managed Hosting or Data Centre environment.
• Proficient in server, storage, and network deployment.

Responsibilities

• Ensure smooth operations of the Data Centre through installation and configuration.
• Collaborate with teams to improve procedures and maintain documentation.

Skills

Server Deployment

Network Support

Storage Management

Cabling Standards

Communication Skills

Attention to Detail

Problem-Solving

Education

3+ years in Managed Hosting or Data Centre

Tools

Microsoft Office

Custom DCIM Software

Job description

The provided job description contains detailed information about the role, responsibilities, and requirements. However, its formatting can be improved for better readability and engagement. The content is relevant and comprehensive, covering key responsibilities and qualifications. Minor revisions will enhance clarity and structure without altering the original information.

Below is a refined version with improved formatting:

Job Description

Overall purpose of the job:

Ensuring the smooth operations of the Data Centre through various responsibilities, such as the installation, patching, and configuration of bespoke environments for internal and external vendor solutions using a variety of Network, Server, and Storage Hardware manufacturers.

Key responsibilities for this job:

1. Installation, patching of bespoke environments for vendor solutions using various hardware manufacturers.
2. Use internal ticketing systems and uphold fault resolution SLAs related to troubleshooting, configuration, and replacement of components within managed services hardware (Servers, Switches, Firewalls, Storage Arrays, etc.).
3. Installation, configuration, and load balancing of Intelligent PDUs for power monitoring.
4. Basic troubleshooting of structured cabling links between racks, identifying faults, and liaising with cabling teams for repairs and re-testing.
5. Build, utilize, maintain, and deploy custom DCIM software, ensuring 100% adoption and accuracy across Data Centres.
6. Collaborate with various departments and external partners to improve procedures and share knowledge.
7. Drive operational excellence and continuous improvement by establishing and maintaining procedure documentation.
8. Produce monthly reports on Space, Power, and Structured Cabling capacity to facilitate timely expansion and deployment.
9. Participate in change control procedures during critical updates to the environment.
10. Maintain compliance with policies of third-party Data Centre providers and hosts.
11. Conduct periodic hardware and cabling audits to ensure system accuracy.
12. Perform other duties as assigned by management.
13. Maintain professionalism and discipline within Data Centre environments.
14. Adhere to ISO 9001, ISO 27001, ISO 20000 standards, and ITIL best practices.
15. Manage access, remote hands, and delivery tickets for visitors and third-party technicians.
16. Monitor ticketing systems for swift responses within SLAs.
17. Keep Data Centres clean and presentable.

Knowledge and experience required:

• Minimum 3+ years in a Managed Hosting/Public and/or Private Cloud Data Centre environment.
• Proficient in server, storage, and network deployment and support.
• Excellent cabling standards with attention to detail.
• Basic understanding of Data Centre M&E design, power, cooling, and redundancy.
• Experience with structured cabling deployment of copper and fibre (desirable).
• Organized, self-motivated, and capable of working independently and in teams.
• Proficient with Microsoft Office and email software.
• Excellent communication skills.
• Ability to work under pressure with attention to detail.
• Enthusiastic about delivering high-quality service.
• Willing to participate in a 24/7 on-call rota.
• Full UK driving license and personal vehicle required.
• Willingness to travel by flight or train, with expenses covered.