Data Centre Manager - Data Centre Ops £55 - 65K

Bench IT Limited; Greater London; On-site; GBP 55,000 - 65,000; Full time

Job summary

Bench IT in London seeks an experienced Data Centre Manager to lead day-to-day operations in our London facility. You will manage a team, ensure SLA delivery, and apply ITIL best practices across service and change management.

The role covers full project life cycle, financial reporting, and hands-on data centre technologies and telecommunications cabling. You will build strong relationships with stakeholders and regulators.

Qualifications

• Demonstrable staff leadership and people management experience.
• Experience delivering projects across the full life cycle.
• Proven data centre environment experience.
• Strong service delivery management background.
• Experience in regulated environments such as banking.
• Strong ITIL processes knowledge and change management.
• Proficient with MS Office and project tools.
• Excellent stakeholder negotiation and communication skills.

Responsibilities

• Leading, managing, and developing a team within a Data Centre environment.
• Ensuring service delivery meets contractual and SLA requirements.
• Managing projects through the full life cycle.
• Applying ITIL processes for service measurement and change management.
• Producing financial and operational reports, including trend analysis.
• Supporting telecommunications infrastructure cabling and Data Centre technologies.
• Building strong relationships with internal stakeholders, suppliers, and industry partners.
• Maintaining high standards of governance within a regulated environment.

Skills

Team leadership

Project life cycle

Data centre knowledge

ITIL understanding

Stakeholder management

Financial reporting

Vendor/partner management

Cabling infrastructure

MS Office & project tools

Service delivery management

Job description

Data Centre Manager - Data Centre Ops, £55k - 65k

London

Bench IT requires an experienced Data Centre Manager, to manage the day-to-day running of a Data Centre environment. The Data Centre Manager will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre technologies and telecoms cabling infrastructure.

Key Responsibilities

• Leading, managing, and developing a team within a Data Centre environment
• Ensuring service delivery meets contractual and SLA requirements
• Managing projects through the full life cycle
• Applying ITIL processes for service measurement and change management
• Producing financial and operational reports, including trend analysis
• Supporting telecommunications infrastructure cabling and Data Centre technologies
• Building strong relationships with internal stakeholders, suppliers, and industry partners
• Maintaining high standards of governance within a regulated environment

Required Skills & Experience

• Demonstrable experience in staff leadership and people management
• Experience managing projects across the full life cycle
• Proven experience working within a Data Centre environment
• Strong Service Delivery Management experience
• Experience working in banking or other highly regulated environments
• Strong understanding of Data Centre technologies, terminology, and BAU support
• Strong knowledge of ITIL processes, service measurement, and change management
• Experience supporting office and/or data centre environments
• Experience producing financial and operational reports, including analysis
• Experience in delivering services to contractual requirements
• Strong people management, leadership, and team development capability
• Able to manage high workloads and work under pressure
• Extensive experience with telecommunications infrastructure cabling
• Good understanding of industry processes, tools, systems, and partners
• Confident user of Microsoft Office (Word, Excel, PowerPoint) and project tools
• Excellent interpersonal, negotiation, and stakeholder management skills

Desirable

• ITIL certification
• PRINCE2 certification
• BICSi certification