Data Centre IFM Operations Manager

Mitie Cleaning & Hygiene Services; Peterborough; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Salary Finance

Choices platform

Up to 5 extra holidays

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension contributions

Share plan (Mitie Matching)

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking a Data Centre IFM Operations Manager to take ownership of a multi-site data centre portfolio in Corby & Peterborough. You will ensure resilience, uptime and compliance while leading cross-functional teams and suppliers.

This role combines strategic leadership with hands-on operational oversight, shaping lifecycle strategies and incident response in a high‑availability environment.

Qualifications

• Degree, HNC or HND in Electrical, Mechanical or Building Services Engineering, or equivalent.
• IOSH Managing Safely.
• NEBOSH Certificate (desirable).
• Professional registration or working towards chartership (desirable).
• Experience leading operations within data centres, mission‑critical facilities or similar environments.
• Strong knowledge of engineering governance, operational resilience, risk management and compliance.
• Experience managing multidisciplinary engineering and facilities teams across multiple sites.
• Ability to lead incident response, business continuity and service recovery activities.

Responsibilities

• Lead the operation behind critical infrastructure across multiple sites.
• Ensure resilience, performance and compliance of engineering infrastructure and integrated facilities management services.
• Drive engineering excellence across electrical and mechanical systems.
• Oversee business continuity and incident management.
• Manage budgets, suppliers and contract delivery with commercial awareness.
• Build strong relationships with clients and stakeholders and lead during critical incidents.

Job description

Better places, thriving communities.

Data Centre IFM Operations Manager

Location: Corby & Peterborough

Lead the operation behind critical infrastructure

We're looking for an exceptional operational leader to take ownership of a complex, business-critical data centre estate.

As Data Centre IFM Operations Manager, you'll be the senior operational authority across multiple sites, responsible for the resilience, performance and compliance of critical engineering infrastructure and integrated facilities management services. Working closely with the Strategic Client Director and supported by Technical IFM Managers at each location, you'll lead teams, suppliers and stakeholders to deliver outstanding service in an environment where reliability, safety and uptime are paramount.

This is a role that combines strategic leadership with hands‑on operational oversight. You'll drive engineering excellence across electrical and mechanical systems, oversee business continuity and incident management, ensure robust compliance and governance standards, and shape long‑term asset and lifecycle strategies. You'll also be accountable for the successful delivery of integrated facilities services, ensuring they support the unique demands of a critical environment.

A key part of the role will be building strong relationships with clients and stakeholders, providing clear leadership during both day‑to‑day operations and critical incidents, and creating a culture where safety, accountability, continuous improvement and customer focus are embedded in everything the team does.

About You

You’ll be an experienced leader from a data centre, critical infrastructure or high‑availability environment, with a passion for operational excellence and developing high‑performing teams.

We're Particularly Interested In Candidates Who Can Demonstrate

• Significant experience leading operations within data centres, mission‑critical facilities or similar environments.
• Strong knowledge of engineering governance, operational resilience, risk management and compliance.
• Experience managing multidisciplinary engineering and facilities teams across multiple sites.
• A track record of delivering exceptional service while maintaining the highest standards of safety and regulatory compliance.
• The ability to lead and coordinate incident response, business continuity and service recovery activities.
• Strong commercial awareness, including budget management, supplier performance and contract delivery.
• Excellent communication skills, with the ability to engage confidently with clients, senior stakeholders and technical teams.
• A collaborative leadership style that inspires, develops and motivates others.

Qualifications

• Degree, HNC or HND in Electrical, Mechanical or Building Services Engineering, or equivalent.
• IOSH Managing Safely.
• NEBOSH Certificate (desirable).
• Professional registration or working towards chartership (desirable).

Why Join Us?

This is an opportunity to lead a prestigious critical environment operation where your expertise will directly influence safety, resilience and customer success. You'll be empowered to make a real impact, working with experienced teams and industry-leading technology while helping to shape the future of a growing and highly strategic account.

If you’re an accomplished operations leader looking for a role where your decisions matter and your leadership can make a lasting difference, we’d love to hear from you.

Our market‑leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Marie Hyde at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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