Data Centre Engineer - Sevenoaks/Maidstone

DXC Technology Company; Sevenoaks; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Generous shift allowance

Job summary

DXC Technology in Sevenoaks, Kent seeks Data Centre Engineers to support operations at Sevenoaks and Maidstone sites. The role requires driving and flexibility to cover days or nights with a shift allowance.

Candidates must have the right to work in the UK and be able to meet security requirements; some roles may have nationality constraints linked to government obligations.

Qualifications

• Basic understanding of IT operations within a large organisation
• Strong loyalty to data and DC facility security
• Fluency in the local language and in English
• Ability to work precisely and maintain quality standards
• Flexibility to handle unexpected problems and situations
• General technical orientation with the ability to understand hardware
• Proficient communication with a commercial attitude over the phone
• Capacity to understand and clarify customer expectations effectively

Responsibilities

• Visually inspect status indicators on customer equipment and report status to customer
• Power-cycle customer equipment per written instructions from the customer
• Inspect power and cabling connectivity visually
• Check cabling seating according to instructions from the customer
• Test cable paths for conformance to performance standards
• Connect a Crash Cart (KVM) to assist diagnosis of failed reboots or power cycles
• Mount media in drives as part of system builds or diagnosis
• Activate hardware controls and replace hot-swappable components as instructed

Skills

IT operations basics

Data centre security

English fluency

Attention to detail

Technical orientation

Server hardware basics

Microsoft Windows

Networking basics

Education

Professional certification in a related field

Job description

Job Description

We are hiring Data Centre Engineers for our client based in Sevenoaks in Kent with regular attendance at Maidstone site.

The role will involve working both dayshift/nightshift hours and we offer a generous shift allowance as a result.

Due to frequency of attendance at both sites, we require candidates who can drive and have their own transport.

Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

Position Objective

• Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer


• Perform a power-cycle of an item of Customer Equipment pursuant to the detailed, written instructions provided by Customer in the Intervention Request


• Perform a visual inspection of power and cabling connectivity


• Inspect all cabling for proper seating pursuant to detailed, written instructions provided by Customer in the Intervention Request


• Test cable paths for conformance with performance standards pursuant to detailed, written instructions provided by Customer in the Intervention Request


• Connect a Crash Cart (KVM) to assist diagnosis of failed reboots or power cycles pursuant to detailed, written instructions provided by Customer in the Intervention Request


• Mount media in identified drives as part of system builds or diagnosis pursuant to detailed, written instructions provided by Customer in the Intervention Request


• Activate hardware controls pursuant to detailed, written instructions provided by Customer in the Intervention Request; and Replace hot-swappable components pursuant to detailed, written instructions provided by Customer in the Intervention Request.

Functional Expertise

• Basic understanding of IT operations in a large organisation


• Strong loyalty with regard to data and DC facility security


• Fluency in the local language (speaking, reading and writing)


• Fluency in English (speaking, reading and writing)


• Ability to work precisely and quality oriented


• Flexibility and willingness to cope with unexpected problems and situations.


• A general technical orientation


• Competent and professional communication with a commercial attitude over the phone


• Capacity to understand and clarify customer expectations effectively


• Capacity to manage customer expectations and interactions effectively


• Basic understanding of server HW (console, devices )


• Ability to handle various types of media, devices and libraries


• Generic media knowledge (will provide training for specific or customer specific equipment)


• Proficiency in Microsoft Windows, Microsoft Office environment and general PC hardware


• Basic understanding of Networking

Preferred

• Data centre operations experience


• Familiarity with structures and processes


• Professional certification in a relative field


• A professional degree in a technical discipline

About us

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Benefits

• generous shift allowance