Data Centre Engineer

Sopra Steria; Salisbury; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave

Health cash plan

Life assurance

Pension

Job summary

Sopra Steria is seeking a Data Centre IMAC Engineer to join our Salisbury-based team. You will install, move, add and change enterprise infrastructure, rack and cable hardware, and support the operation of critical compute platforms in a highly secure environment.

Eligible for SC and DV clearance, you will participate in on-call maintenance, work with Project teams to deliver infrastructure changes, and help maintain service availability.

Qualifications

• Experience working within a Data Centre or IT infrastructure environment.
• Knowledge of server installation, racking, stacking, and decommissioning.
• Experience installing and managing structured copper and fibre optic cabling.
• Understanding of network infrastructure including switches, routers, patch panels and network connectivity.
• Ability to perform hardware installations, relocations and equipment upgrades.
• Experience following Change Management and Configuration Management processes.
• Knowledge of ITIL principles and incident, problem and request management.
• Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy.
• Ability to diagnose and resolve hardware and connectivity issues.
• Understanding of power distribution, UPS systems, cooling and environmental monitoring within a Data Centre.

Responsibilities

• Install, move, add, and change (IMAC) enterprise infrastructure.
• Rack, cable, and deploy server and hardware environments.
• Support maintenance and operation of physical compute platforms.
• Collaborate with Project teams to deliver infrastructure changes.
• Resolve incidents with Service Operations and BAU teams to maintain service availability.
• Manage assets and configuration records across approved systems.
• Support Change Management and Configuration Management processes.
• Assist Data Centre operations across additional sites.
• Participate in on-call rota and support after-hours maintenance and break-fix work.

Skills

Server installation

Racking and cabling

Network infrastructure

ITIL familiarity

ITSM tools

Tools

ServiceNow

Remedy

Job description

Ready to get hands-on at the heart of a mission-critical infrastructure environment?

We're looking for a proactive and enthusiastic Data Centre IMAC Engineer to join our team near Salisbury. This is a fantastic opportunity for someone who enjoys variety, technical challenges, and working in a highly secure enterprise hosting environment where no two days are the same.

Working alongside experienced Data Centre professionals, you'll play a key role in keeping critical infrastructure operational, secure, and ready to support demanding business and customer requirements.

You do need to be eligible for SC and DV Clearance for this role.

Office based Salisbury.

What you'll be doing:

• Installing, moving, adding and changing (IMAC) enterprise infrastructure.
• Racking, cabling, deploying and monitoring server and hardware environments.
• Supporting the maintenance and operation of physical compute platforms and associated systems.
• Working closely with Project teams to deliver new capabilities and infrastructure changes.
• Collaborating with Service Operations and BAU teams to resolve incidents and maintain service availability.
• Managing assets and configuration records across approved systems.
• Supporting Change Management and Configuration Management processes.
• Assisting with Data Centre operations across additional sites.
• Participating in an on-call rota and supporting out-of-hours maintenance, change activity and break-fix work.

What you'll bring:

• Experience working within a Data Centre or IT infrastructure environment.
• Knowledge of server installation, racking, stacking, and decommissioning.
• Experience installing and managing structured copper and fibre optic cabling.
• Understanding of network infrastructure including switches, routers, patch panels and network connectivity.
• Ability to perform hardware installations, relocations and equipment upgrades.
• Experience following Change Management and Configuration Management processes.
• Knowledge of ITIL principles and incident, problem and request management.
• Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy.
• Ability to diagnose and resolve hardware and connectivity issues.
• Understanding of power distribution, UPS systems, cooling and environmental monitoring within a Data Centre.

Employment Type: Permanent

Location: Office based Salisbury.

Security Clearance Level: Eligible for SC and DV Clearance.

Salary: Up to£50K

Benefits: 25 days annual leave with the choice to buy additional holiday days, health cash plan, life assurance, and pension.

Loved reading about this job and want to know more about us?

Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment.

We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.