Data Centre IMAC Engineer - SC/DV Eligible, Salisbury

Sopra Steria; Salisbury; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave

Health cash plan

Life assurance

Pension

Job summary

Sopra Steria is seeking a Data Centre IMAC Engineer to join our Salisbury-based team. You will install, move, add and change enterprise infrastructure, rack and cable hardware, and support the operation of critical compute platforms in a highly secure environment.

Eligible for SC and DV clearance, you will participate in on-call maintenance, work with Project teams to deliver infrastructure changes, and help maintain service availability.

Qualifications

• Experience working within a Data Centre or IT infrastructure environment.
• Knowledge of server installation, racking, stacking, and decommissioning.
• Experience installing and managing structured copper and fibre optic cabling.
• Understanding of network infrastructure including switches, routers, patch panels and network connectivity.
• Ability to perform hardware installations, relocations and equipment upgrades.
• Experience following Change Management and Configuration Management processes.
• Knowledge of ITIL principles and incident, problem and request management.
• Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy.
• Ability to diagnose and resolve hardware and connectivity issues.
• Understanding of power distribution, UPS systems, cooling and environmental monitoring within a Data Centre.

Responsibilities

• Install, move, add, and change (IMAC) enterprise infrastructure.
• Rack, cable, and deploy server and hardware environments.
• Support maintenance and operation of physical compute platforms.
• Collaborate with Project teams to deliver infrastructure changes.
• Resolve incidents with Service Operations and BAU teams to maintain service availability.
• Manage assets and configuration records across approved systems.
• Support Change Management and Configuration Management processes.
• Assist Data Centre operations across additional sites.
• Participate in on-call rota and support after-hours maintenance and break-fix work.

Skills

Server installation

Racking and cabling

Network infrastructure

ITIL familiarity

ITSM tools

Tools

ServiceNow

Remedy

Job description

Sopra Steria is seeking a Data Centre IMAC Engineer to join our Salisbury-based team. You will install, move, add and change enterprise infrastructure, rack and cable hardware, and support the operation of critical compute platforms in a highly secure environment.

Eligible for SC and DV clearance, you will participate in on-call maintenance, work with Project teams to deliver infrastructure changes, and help maintain service availability.