Data & BI Analyst

Kingdom Services Group; Newton-le-Willows; On-site; GBP 50,000 - 70,000; Full time

Job summary

Kingdom Group is seeking a Data & BI Analyst to own and transform its data platform, delivering actionable insights across security, cleaning, recruitment and training divisions.

You will build and maintain Power BI dashboards, integrate data from finance, CRM, workforce, and operations, and work with cross-functional teams to provide scalable reporting and automation solutions that drive business value.

Qualifications

• Experience in a BI or Data Analyst role with multi-source datasets.
• Strong ability to design, build and maintain Power BI dashboards and reporting.
• Experience developing data models, measures and reporting structures to support decision-making.
• Experience integrating data from multiple sources, including APIs.
• Familiarity with Microsoft Fabric or lakehouse platforms like Azure Synapse or Databricks.

Responsibilities

• Own and evolve Kingdom's data platform and reporting estate.
• Transform data into actionable business insights across services.
• Develop and maintain Power BI environments across finance, CRM, workforce, and operations.
• Collaborate with operations, commercial and support teams to drive automation and AI-driven solutions.
• Identify opportunities to improve reporting capabilities and enable informed decision-making.

Skills

Power BI dashboards

Data modeling

Data analysis

API data integration

Python/R

Azure data services

Microsoft Fabric

Databricks

Tools

Microsoft Fabric

Azure Synapse

Databricks

Job description

Data & BI Analyst

Location: Kingdom Head Office, Newton-le-Willows, WA12 0HF
Salary: Competitive, dependent on experience
Hours: Monday to Friday, 9:00am - 5:00pm, or as required to meet the needs of the business.

About the Role

We are looking for a smart, curious and commercially minded Data & BI Analyst to take ownership of Kingdom's data platform and transform data into meaningful business insight across our group services.

You will be responsible for developing and maintaining our Microsoft Fabric and Power BI environment, integrating data from finance, CRM, workforce management and operational systems to support informed decision-making across the business.

Working at the centre of Kingdom's digital and data transformation journey, you will partner with operational, commercial and support teams to provide valuable insights, improve reporting capabilities and identify opportunities for automation and AI-driven solutions.

This is an exciting opportunity for a data professional who enjoys solving business challenges, building scalable reporting solutions and helping stakeholders make better decisions through data.

About Kingdom

Kingdom Group delivers award-winning service solutions with care across the specialist areas of Security, Cleaning, Recruitment and Training. With revenues exceeding £300 million and a workforce of more than 11,500 colleagues, each division operates as a specialist in its field while benefiting from shared values, systems and central support functions.

This enables us to provide integrated, flexible solutions while maintaining exceptional service standards and strong customer relationships. Kingdom Academy supports the development and progression of both colleagues and customers through industry-leading training programmes.

Our National Support and Command Centre is based in Merseyside, supported by regional offices in Edinburgh, Glasgow, Birmingham, London and Belfast. Together, we support clients across more than 5,000 locations throughout the UK. Internationally, Kingdom continues to grow with an expanding presence in India.

At Kingdom, we are building a people-powered, united group that puts people at the heart of everything we do, guided by our CARE values and commitment to service excellence.

Experience / Qualifications / Licences / Competencies

(Holding or working towards relevant qualifications is a distinct advantage)

• Full five-year checkable employment history, including a minimum of two work references, a personal credit check and right to work in the UK.
• Proven experience in a Business Intelligence or Data Analyst role working with complex, multi-source datasets.
• Strong experience designing, building and maintaining Power BI dashboards and reporting solutions.
• Experience developing data models, measures and reporting structures that support consistent decision-making.
• Experience integrating data from multiple sources, including API-driven data feeds.
• Experience with Microsoft Fabric, or comparable lakehouse platforms such as Azure Synapse or Databricks, including layered Bronze, Silver and Gold data structures and pipeline orchestration.
• Experience taking ownership of, extending and improving an existing reporting estate.
• Experience analysing operational, commercial or performance data to identify trends, risks and opportunities.
• Exposure to AI-driven analytics, automation or advanced reporting techniques desirable.
• Experience working within a commercial, operational, retail, logistics or service-led environment desirable.
• Familiarity with Microsoft Azure data services and modern data architectures.
• Experience using Python or R for data analysis or