Data Application Consultant

Infopro Digital; Swindon; Hybrid; EUR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Data Application Consultant to join their dynamic team. This role involves collaborating with customers to implement lubricant product branding strategies and ensuring data accuracy through regular checks. You will work closely with a talented team, providing technical assistance and training on product matching systems. With a hybrid work model and generous benefits, this position offers a unique opportunity to contribute to a global organization while developing your skills in a supportive environment. If you have a technical background and a passion for customer service, this could be the perfect fit for you.

Benefits

25 Days Annual Holiday

Additional Leave for Birthday

Life Assurance

Group Pension Scheme

Employee Assistance Programme

Qualifications

• Technical knowledge of lubricants and specifications is essential.
• Strong communication skills for interacting with end users.

Responsibilities

• Undertake lubricant product matching and support customers with updates.
• Provide training on the Product Match system and collaborate on best practices.

Skills

Communication Skills

Technical Knowledge of Lubricants

Data Analysis

Team Collaboration

Problem-Solving

Education

Technical Background

Experience in Oil Industry/Motor Trade

Tools

Jira

Product Matching Software

Job description

Infopro Digital Group are recruiting for a talented and motivated Data Application Consultant to join our team on a permanent basis in Haynes Group Limited, who sit within Infopro Digital’s Automotive division. Infopro is a global organisation with 4,000 employees based in 18 Countries and a turnover of €550 million.

We are looking for a Data Application Consultant to work alongside the Data Application Team. They are responsible for working directly with customers in implementing their lubricant product branding strategies, as well as identifying and standardising equipment information and lubricant specifications for components of that equipment on a worldwide basis.

The team also collaborates with other departments to offer technical assistance on customer queries and assist with regular data quality checks to ensure the accuracy of our data deliveries.

RESPONSIBILITIES

• Product Matching
• To undertake Lubricant product matching on behalf of customers.
• To support customers to maintain and update their own Lubricant product matching.
• Delivery initial/on-demand training to end users on the Product Match system.
• To collaborate with colleagues in developing product matching ‘best practices’ including use of Product Matching software.
• Assist Stakeholders by demonstrating the Product Matching to existing clients and prospects.
• To take an active role in monthly testing of new releases of Product Matching.

Data Checking and Sourcing

• To check and report any data issues raised internally/clients via Jira system.
• To assist Data input team by supplying OE source data supplied by clients/internal on any inconsistencies requiring review.

Technical Help Desk

• Providing support in line with agreed procedures to the Stakeholders regarding queries related to Data or Product Matching issues.
• Establishing and maintaining good working relationships with customers and provide added value to them on a consistent, ongoing basis.
• Assist in investigating any potential technical claims related to accuracy of the Database or Product Matching.

MINIMUM REQUIREMENTS

• Technical based history – knowledge of lubricants/specifications.
• Good communication skills and used to communicating with end users.
• Ability to work in groups and as an individual.
• Good computer skills.

DESIRABLE SKILLS

• Oil Industry/Motor Trade background – preferably technical role.
• Mechanical knowledge – ability to understand the design and function of engines/transmissions etc.
• Skills/hobbies related to motorsport or mechanical bodies.

ADDITIONAL INFORMATION

• Hybrid working - attending our office in Swindon, 2 days per week.
• Generous base salary.
• 25 days annual holiday allowance.
• Additional days leave for Birthday.
• Life assurance.
• Group pension scheme.
• Employee Assistance Programme.

LEARN MORE ABOUT US

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way.