Data and Insights Support Analyst

Eurobioimaging; Exeter; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

The University of Exeter invites applications for a Data and Insights Support Analyst to join the Data & Insights Team. This full-time, permanent role is hybrid, with some time on campus and some from home, and offers a starting salary from £30,878 on Grade D.

You will coordinate data requests, support data analysis and presentation, maintain documentation and processes, monitor data service performance, and assist with meetings and community activities. Internal applicants only.

Qualifications

• Excellent numeracy and attention to detail.
• Strong IT skills, particularly Microsoft Excel.
• Excellent communication and stakeholder engagement.

Responsibilities

• Coordinate data requests and enquiries.
• Support data analysis and presentation.
• Maintain documentation and processes.
• Monitor the performance and usage of data services.
• Assist with meetings, working groups, and community activities.

Skills

Numeracy

Attention to detail

Organisational abilities

Communication

Analytical thinking

Collaboration

Continuous improvement

Tools

Microsoft Excel

Job description

About The Role

Data and Insights Support Analyst

INTERNAL APPLICANTS ONLY

This full‑time post is available immediately on a permanent basis.

The starting salary will be from £30,878 on Grade D, depending on knowledge, skills and experience.

This role offers the opportunity for hybrid working - some time on campus and some from home.

We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.

The Data and Insights Support Analyst plays a key role in supporting the University's Data & Insights Team, helping to ensure the efficient delivery of data services, reporting, and insight products across the institution. Day-to-day responsibilities include coordinating data requests and enquiries, supporting data analysis and presentation, maintaining documentation and processes, monitoring the performance and usage of data services, and assisting with meetings, working groups, and community activities. The team is responsible for managing the University's Data Connect service and data product portfolio, delivering data-driven insights to support decision-making, promoting data quality and good data governance, and contributing to the delivery of the University's wider data strategy.

About You

Key skills for this role include excellent numeracy and attention to detail, alongside strong organisational abilities to manage multiple priorities and coordinate work effectively across a busy team. The successful candidate will have excellent IT skills, particularly in Microsoft Excel, and be comfortable working with data, performance information, and statistical reports. Strong communication and interpersonal skills are essential for building effective relationships with colleagues and stakeholders, while a logical and analytical approach will help in identifying solutions when working with complex, incomplete, or ambiguous information. The role also requires someone who is proactive, adaptable, collaborative, and committed to continuous improvement, with an interest in using data and insights to support informed decision-making across the University.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further Information

Please contact Oliver Laity, [e-mail]