Data and Insights Analyst

Manchester City; Manchester; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Private healthcare

Dental cover

Annual discretionary bonus

Health Cash Plan

Employee Assistance Programme

Company pension and life assurance

Job summary

Manchester City is seeking a Data and Insights Analyst to deliver analysis that answers meaningful business questions and reveals opportunities across commercial and fan experience activities.

You will build, maintain and improve Power BI reports and dashboards, work with Databricks data, and shape datasets, data models and reporting logic. You’ll collaborate with stakeholders to translate requirements into actionable insights and ensure data quality.

Qualifications

• Experience in analytical, BI or data-focused roles.
• Ability to turn data into clear findings and actionable actions.
• Experience using Python, SQL, R or another language to analyse data.
• Experience building clear Power BI reports or dashboards.
• Ability to gather requirements and explain insights to stakeholders.
• Good understanding of data modelling and large datasets.

Responsibilities

• Deliver analysis that answers meaningful business questions and reveals opportunities.
• Build, maintain and improve Power BI reports, dashboards and self-service analytics.
• Shape datasets, data models and reporting logic behind reports.
• Communicate insights to stakeholders and translate requirements into actions.
• Contribute to team standards through documentation and reusable code.

Skills

Data analysis

Power BI reporting

SQL

Python

Stakeholder communication

Data modelling

Tools

Databricks

Job description

Within our Fan Intelligence and Lifecycle Marketing team, we support the Club's commercial and fan experience teams with accessible reporting, thoughtful analysis and practical data products. We work across areas including ticketing, memberships, retail, digital engagement, CRM, product and marketing, helping colleagues use insight to make informed decisions and build better experiences for our Fans.

The Role

As Data and Insights Analyst, you will deliver analysis that answers meaningful business questions and helps teams understand what is happening, why it matters and where opportunities may exist. Your work will turn complex information into clear findings, recommendations and actions across Manchester City's commercial and fan experience activity.

You will build, maintain and improve Power BI reports, dashboards and self-service analytics products, while helping shape the datasets, data models, reporting logic and DAX measures that sit behind them. Working with data from Databricks and other sources, you will move comfortably between data preparation, analytical exploration, report development, testing and data quality checks.

Working closely with stakeholders, you will understand requirements, bring clarity to business questions and communicate insight in a practical and accessible way. You will also contribute to better team standards through documentation, reusable code, and thoughtful report design, helping build trust in the data used across the Club.

What You’ll Bring

• Experience working in an analytical, business intelligence or data-focused role.
• Ability to turn data into clear findings, recommendations and practical actions.
• Experience using Python, SQL, R or another relevant language to analyse, prepare or transform data.
• Experience building clear, useful reports or dashboards in Power BI.
• Ability to gather requirements, understand business questions and explain insights clearly to stakeholders.
• A good understanding of data modelling, reporting logic and working with large datasets.

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.