Data & Insight demand intake process ownership
Team management and workflow coordination
Experience managing complex data and reporting requirements
Proven track record in process improvement and governance
Right to work in the UK, visa sponsorship unavailable
Duties include:
- Own and manage the Data & Insight demand intake process, ensuring requests have clear business sponsorship, requirements, outcomes and acceptance criteria.
- Coordinate triage, prioritisation and backlog management across reporting, analysis, data quality, regulatory and transformation activity.
- Maintain visibility of work in progress, dependencies, blockers, risks and benefits through agreed reporting routes.
- Provide day-to-day management of Data & Insight team workflow, capacity planning and delivery priorities.
- Support and develop team members, encouraging consistent standards, knowledge sharing and continuous improvement.
- Ensure data and reporting requests follow agreed governance, prioritisation and approval routes.
- Escalate risks, dependencies, data quality concerns, delivery conflicts and resourcing pressures through the appropriate governance forums.
- Support adoption of consistent data standards, data ownership, data dictionary activity and use of reporting and insight.
- Contribute to the development of self-service reporting, Microsoft Fabric readiness, AI governance and improved organisational data maturity.
Requirements
- Experience of managing data, reporting, insight or business intelligence demand in a complex organisation.
- Experience of coordinating priorities, requirements, delivery plans, risks, dependencies and stakeholder expectations.
- Previous experience of managing or developing a team, with a focus on quality, delivery and continuous improvement.
- Working with business stakeholders to define reporting, insight, data quality or performance requirements.
- Improving processes, governance or ways of working so data and insight activity is more transparent, prioritised and outcome focused.
- Working with senior colleagues and service leads to support evidence-led decision making and organisational performance improvement.
- Strong planning, coordination and prioritisation skills, with the ability to manage competing demand and maintain a clear delivery backlog.
- Strong analytical thinking, with the ability to understand data quality issues, dependencies, risks and the value of insight to services.
- Knowledge of how trusted data and insight support customer outcomes, regulatory assurance and business decision making.
- Right to work in the UK - Visa sponsorship is not available.