Data and Digital Project Coordinator

GPSU - General Practice Support Unit; Yeovil; Hybrid; GBP 29,000 - 32,000; Full time

Job summary

GPSU - General Practice Support Unit in Somerset is seeking a Digital and Data Coordinator to join the Data and Digital Team. The role manages project coordination, stakeholder engagement and admin support across digital transformation programmes for Somerset general practice.

You will coordinate meetings, maintain documentation, develop communications, and support adoption of new digital tools. The role is full-time (37.5h) with hybrid working; closing date 15 November 2026.

Qualifications

• Experience handling sensitive, confidential information.
• Experience supporting digital transformation or change programmes.
• Experience working in primary care, health, or multiagency safeguarding environment.
• Experience maintaining accurate records and data quality standards.
• Experience supporting projects, programmes, or service improvement initiatives.
• Awareness of information governance and digital clinical safety requirements.

Responsibilities

• Coordinate delivery of digital transformation projects and initiatives.
• Maintain project documentation, action logs, risk registers and progress reports.
• Organise meetings, forums, webinars, workshops and stakeholder events.
• Develop and distribute communications, newsletters, bulletins and project updates.
• Support engagement with GP practices, Primary Care Networks, system partners and suppliers.
• Assist with the implementation and adoption of new digital solutions and technologies.
• Monitor milestones and ensure actions within timescales.
• Gather information, feedback and data to support programme reporting and evaluation.
• Maintain digital resources, contact lists and project information.
• Contribute to continuous improvement initiatives and support the wider Data and Digital Team.

Skills

Data governance

Confidential data

Digital transformation

Primary care experience

Project coordination

Stakeholder engagement

Governance tracking

Education

GCSEs Maths & English

NVQ Level 3

Governance training

Tools

SharePoint

Website management

Intranet management

Job description

As GPSUcontinues to grow and expand its support for general practice across Somerset,we are looking for an enthusiastic and organised Digital and Data Coordinator tojoin our Data and Digital Team.

This is anexciting opportunity to play a key role in supporting the delivery of digitaltransformation initiatives across Somerset primary care.

Working closely withGP practices, Primary Care Networks, system partners and suppliers, you willhelp coordinate projects, support stakeholder engagement activities andcontribute to the successful delivery of programmes that improve digitalservices and technology adoption across general practice

You will be highly organised, proactive and able to work across a variedportfolio of work. You will also support project delivery, communications, meetingcoordination and engagement activities while ensuring projects remain wellorganised and stakeholders are kept informed and engaged.

• This is a full time, permanent role of 37.5 hours per week (Monday to Friday). Job share requests will be considered.
• The salary for this role is £29,000.00 - £32,000.00 per annum and starting salaries will be offered based on previous experience.

Closing date: Midnight on Sunday 15 November, 2026.

Interviews are scheduled for: Tuesday 24 November, 2026.

Main duties of the job

About the Role:

This is a varied role that combines project coordination, stakeholder engagement and administrative support across a range of digital transformation programmes.

You will:

• Support the planning, coordination and delivery of digital transformation projects and initiatives.
• Maintain project documentation, action logs, risk registers and progress reports.
• Organise and support meetings, forums, webinars, workshops and stakeholder events.
• Develop and distribute communications, newsletters, bulletins and project updates.
• Support engagement with GP practices, Primary Care Networks, system partners and suppliers.
• Assist with the implementation and adoption of new digital solutions and technologies.
• Monitor project milestones and help ensure actions are completed within agreed timescales.
• Gather information, feedback and data to support programme reporting and evaluation.
• Maintain digital resources, contact lists and project information.
• Contribute to continuous improvement initiatives and support the wider Data and Digital Team in delivering its objectives.
• Get involved in a wide range of exciting digital transformation projects that support the future of general practice across Somerset.

Please read the attached job description and person specific for full details before applying.

About us

GPSU exists to champion, support, and amplify general practice in Somerset.

Acting as an extension of the practice team, we lead with compassion - recognising the pressures general practice faces and approaching our work, and each other, with kindness and understanding. We help GPs and primary care professionals navigate challenges, embrace innovation, and thrive.

Through collaboration, shared expertise and hands-on support, we deliver high-quality services that reduce burden, unlock system value, and ultimately improve patient outcomes.

Why Join GPSU?

Working at GPSU means being part of a team that truly lives its values:compassion, trust, collaboration, creativity and ambition. We collaborate openly, support each other, and focus on what matters so we can make a real difference for general practice in Somerset.

What GPSU offer:

• Opportunity to join either the NHS or NEST Pension Scheme
• Flexible / hybrid working arrangements.
• Opportunities for CPD and career progression.
• A supportive and collaborative working environment.
• The opportunity to be part of a growing organisation where your contribution will make a real difference.
• A role with variety, autonomy and scope to develop.

At GPSU, we believe a diverse team makes us stronger. We welcome applicants from all backgrounds and underrepresented groups, and we are dedicated to ensuring equal opportunity for all candidates.

If you have a can-do attitude, positive energy and a commitment to integrity, we would welcome your application.

Job responsibilities

Overview:

The Digital Project Coordinator will support the deliveryof the GPSUs Data and Digital Transformation Programme, helping generalpractices across Somerset to effectively, safely, and confidently adopt digitaltools and transformation initiatives that support local priorities and the NHS10 Year Plan.

Working closely with the Digital Transformation Manager,Primary Care Networks (PCNs) practices, and system partners, the postholderwill provide day-to-day coordination, administration, and engagement supportacross a range of digital projects and programmes. This includes supportingcommunication and engagement activities, coordinating forums and steeringgroups, maintaining project documentation and trackers, supporting digital toolimplementation, and helping to facilitate communities of practice that enableshared learning and collaboration.

The role requiresexcellent organisational and communication skills, a proactive approach toproblem-solving, and the ability to manage multiple priorities whilemaintaining a high level of accuracy and attention to detail.

Keyresponsibilities:

Data & DigitalCommunications and Engagement:

Support delivery of the Data and DigitalCommunication and Engagement Model across Somerset general practice.

Coordinate production and publication of theData and Digital Bulletin and other communication materials.

Maintain and update communication channels,including the Data and Digital Hub, and project-specific pages.

Support stakeholder engagement activities,helping ensure practices are informed of digital programmes, services andopportunities.

Forums, Communities ofPractice and Governance:

Coordinate Data and Digital Forums, SteeringGroups, Communities of Practice and other stakeholder meetings.

Organise schedules, agendas, papers,attendance, minutes and action logs.

Monitor actions and follow up on agreed tasksto support delivery and accountability.

Support the facilitation of collaborativeworking, shared learning and best practice across Somerset general practice.

Project Coordination andDelivery Support:

Provide project coordination and administrativesupport across a portfolio of data and digital transformation projects.

Maintain project documentation, actiontrackers, risk logs, work plans and reporting information.

Support project governance processes and assistwith monitoring progress against milestones and objectives.

Contribute to the development, scoping andmobilisation of new digital transformation initiatives.

Digital Tools and PracticeSupport:

Support the implementation, adoption andongoing development of digital tools and services used within general practice.

Act as a first point of contact for practiceenquiries, providing guidance, signposting and escalation where required.

Assist with maintaining resources, guidancematerials and the Digital Tools Catalogue.

Support digital clinical safety programme asrequired.

Training, Events and SupplierCoordination:

Coordinate training sessions, events, workshopsand webinars, including venue booking, attendance management andcommunications.

Support trainers, project leads and suppliersto ensure activities are delivered effectively.

Maintain positive working relationships withsystem partners and external suppliers, supporting the coordination ofactivities, meetings and follow-up actions.

Assist with training records, evaluationprocesses and certification administration.

Information Management andBusiness Administration:

Coordinate the management of the Data andDigital shared inbox, ensuring enquiries are appropriately triaged andresponded to.

Support invoicing and financial administrationprocesses in accordance with organisational procedures.

Maintain accurate records, documentation andinformation in line with organisational and information governancerequirements.

Contribute to the continuous improvement ofprocesses, systems and ways of working across the Data and Digital function.

Location:

This role will be primarily office-based, with someflexibility for hybrid working to be discussed and agreed. Occasional travel toGP practices and other healthcare settings will be required, predominantlywithin Somerset. Working arrangements will be reviewed regularly to ensure theymeet the needs of the service.

Person Specification

Responsibility for Policy and / or Service Development

• Contribute to the development and improvement of administrative processes.
• Provide feedback on systems and workflows to support continuous improvement.
• N/A

Responsibility for Finance / Physical Resources

• The postholder will be provided with equipment (such as a laptop). It is the postholders responsibility to maintain this and report any issues in a timely way.
• N/A

Experience

• Experience in handling sensitive, confidential information.
• Experience supporting digital transformation or change programmes.
• Experience working in primary care, health, or multiagency safeguarding environment.
• Experience maintaining accurate records and data quality standards.
• Experience of supporting projects, programmes, or service improvement initiatives (e.g. maintaining trackers, coordinating meetings, or supporting governance processes).
• Awareness of information governance and digital clinical safety requirements.

Planning & Organisation Skills

• Strong organizational skills with the ability to prioritise competing demands.
• Ability to work independently, managing workload effectively to meet deadlines.
• High level of accuracy and attention to detail.
• Ability to coordinate information flow between multiple agencies and stakeholders.
• Ability to support coordination of multiple projects and maintain structured tracking systems (e.g. project trackers, action logs, and pipelines of work).

Qualifications

• GCSEs / O-Levels in Maths and English grades 4-9 / A*-C or equivalent.
• Educated to minimum of NVQ level 3 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
• Training in information governance and confidentiality or willingness to complete.

Responsibility for Information Resources / Data

• Maintains accurate, timely, and confidential records in line with organisational standards.
• Ensures data reviewed is kept confidential and adheres to NHS Somerset information governance standards.
• N/A

Communication

• Clear, confident, and professional communication skills, both written and verbal.
• Ability to communicate sensitively and appropriately
• Ability to build positive working relationships and contribute to effective teamwork.
• Ability to maintain confidentiality and professional boundaries at all times.
• Experience communicating with a range of stakeholders in a professional environment.
• Experience managing website, intranet, or SharePoint content.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

GPSU - General Practice Support Unit

Address

GPSU - General Practice Support Unit

Suites E9-E10, Abbey Manor Business Centre

£29,000 to £32,000 a year- starting alary will be based on previous experience.

Contract

Permanent

Working pattern

Full-time,Job share,Flexible working

Reference number

E0474-GPSU-001-112026

Job locations

GPSU - General Practice Support Unit

Suites E9-E10, Abbey Manor Business Centre