Data Analytics Manager

Heathrow; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Heathrow invites applications for a Data Analytics Manager to shape data-driven decisions that improve passenger experience and operational efficiency. You will lead analytics initiatives, partner with operations, finance and customer experience, and translate complex data into actionable insights.

You will define analytics strategies that align with Heathrow's vision of delivering world-class service, foster data literacy across the organisation, and ensure timely, accurate analyses that inform

Job description

As a Data Analytics Manager and play a pivotal role in shaping data-driven decisions that enhance passenger experience and operational efficiency. You’ll be part of our dynamic Analytics and Insights team, working closely with stakeholders across the business to turn complex data into actionable insights that drive measurable outcomes. Success in this role means delivering accurate, timely, and impactful analysis that informs strategic and operational decisions, while fostering a culture of data literacy across the organisation.

As a key member of the team, you’ll help define and implement analytics strategies that support Heathrow’s vision of being a world-class airport. You’ll collaborate with colleagues in operations, finance, and customer experience to ensure data solutions are aligned with business priorities and deliver tangible value.