Data Analyst

The-Belfry; Sutton Coldfield; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Discounts across the resort

Cycle2Work scheme

Job summary

The Belfry in Sutton Coldfield is seeking a Data Analyst to join the commercial team on site. You will design, maintain and improve the Resort's reporting infrastructure, turning data from multiple systems into actionable insights to drive revenue and efficiency.

Responsibilities include building dashboards, automating reports, forecasting and performance analysis across revenue streams, and collaborating with departments to deliver analytics solutions.

Qualifications

• Strong analytical and problem-solving skills.
• Experience in hospitality, leisure, or resort operations advantageous.
• Ability to translate data into actionable business recommendations.
• Excellent communication across all organisational levels.
• Proven ability to manage multiple priorities and deadlines.

Responsibilities

• Consolidate, transform and validate data from multiple systems.
• Develop, automate and maintain reports, dashboards and BI tools.
• Produce weekly, monthly and ad hoc analyses for decision-making.
• Monitor KPIs, identify trends, risks and opportunities.
• Deliver forecasting and performance analysis across revenue streams.
• Maintain data quality and reporting standards.
• Identify automation opportunities and improve processes.
• Collaborate with departments to develop reporting solutions.
• Support system implementations and data migrations.
• Deliver training on tools like RStudio and Excel.

Skills

PivotTables

Power Query

R

RStudio

SQL

Data visualization

Forecasting

Automation

Excel formulas

Dashboard design

Azure

Sage

ResDiary

Tools

Daylight PMS

Delphi

Azure Cloud Storage

Premier

Concept

Xplor (Resamania)

IDeaS

Lighthouse

Mitel

Sage

Sona

Symphony

ResDiary

Power Automate

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026

The base annual rate for this role is £33,000.00 per annum, plus service charge.

This position is on site at the resort. As a data analyst you will play an essential role within the commercial team reporting into the head of resort revenue, you will provide strategic analytical support and business intelligence across the Resort, enabling data-driven decision-making and commercial success. The role is responsible for designing, maintaining and continuously improving the Resort's reporting infrastructure, data architecture and analytics capability.

Working with data from multiple operational systems, the Data Analyst will consolidate, validate and transform information into meaningful insights that support revenue growth, operational efficiency and business performance. The role will lead the development of automated reporting solutions, dashboards and commercial analysis, while collaborating with stakeholders across all departments to identify opportunities, improve processes and drive strategic objectives.

You will also be responsible for:

• Consolidate, transform and validate data from multiple systems and departmental sources.
• Develop, automate and maintain reports, dashboards and business intelligence tools.
• Produce weekly, monthly and ad hoc analysis to support commercial and operational decision-making.
• Monitor key business performance indicators, identifying trends, risks and opportunities.
• Deliver forecasting, pace and performance analysis across key revenue streams.
• Maintain data quality, reporting standards and supporting documentation.
• Identify and implement opportunities for automation and process improvement.Collaborate with departments across the Resort to develop reporting solutions and provide actionable insights.
• Support system implementations, upgrades and data migration projects.
• Deliver training and guidance to support the adoption of reporting and analytical tools.
• Advanced Excel skills, including PivotTables, Power Query, complex formula development and dashboard design.
• Strong experience using R and RStudio for data transformation, automation and reporting.
• Experience developing automated reporting solutions, dashboards and data visualisation tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Experience working with multiple data sources and integrating information from different business systems.
• Ability to communicate complex analysis clearly to stakeholders at all organisational levels.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong commercial awareness and ability to translate data into business recommendations.
• Highly collaborative with the ability to build relationships across departments.
• Experience with hospitality, leisure, spa, golf or resort operations.
• Experience using Daylight PMS, Delphi, Azure Cloud Storage, Premier, Concept, Xplor (Resamania), IDeaS, Lighthouse, Mitel, Sage, Sona, Symphony and ResDiary.
• Experience with Power Automate or other automation platforms.
• Knowledge of SQL and database structures.
• Experience with forecasting models and revenue management analytics.
• Experience supporting large-scale data migration and system implementation projects.
• Experience delivering training in tools such as RStudio and Excel.

Belfry Benefits

Learning & Development

We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.

Expected Salary (this is not sent to the employer)