Danish-speaking Consumer Care Advisor (Multichannel)

Comdata Group; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Konecta is seeking a Danish-speaking Consumer Care Advisor to join the PMI Operations team in London. You will be the first point of contact for Consumers, resolving inquiries across multiple channels and driving outbound communication to retain customers.

Excellent Danish and English communication, strong grammar, and a proactive approach to improvement are required for this role based in Canary Wharf, Greater London.

Qualifications

• Danish and English proficiency with written and spoken skills.
• Excellent grammar and spelling.
• Willingness to continuously educate yourself.

Responsibilities

• Address consumer needs by maintaining knowledge of client products and processes.
• Handle multi-channel queries with high standards of service.
• Support omni-channel interactions (live chat, phone, email, video, social).
• Share consumer insights and help the team meet objectives.

Skills

Danish language

English language

Excellent communication skills

Job description

Konecta is seeking a Danish-speaking Consumer Care Advisor to join the PMI Operations team in London. You will be the first point of contact for Consumers, resolving inquiries across multiple channels and driving outbound communication to retain customers.

Excellent Danish and English communication, strong grammar, and a proactive approach to improvement are required for this role based in Canary Wharf, Greater London.