Dance Venue Operations & Hires Coordinator

Unique Venues of London; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

English National Ballet is seeking an Operations and Hires Officer to ensure smooth, safe and welcoming operations at the Mulryan Centre for Dance. You will handle external hires, events and day-to-day building operations, coordinating resources and delivering exceptional service to staff, artists and clients.

Join a diverse team and contribute to a positive visitor experience while acting as keyholder and fire marshal as required by ENB procedures.

Qualifications

• Experience in building operations or front of house in a customer-facing role.
• Experience with operational planning, hire coordination or event logistics.
• Professional and confident manner with high customer care standards.

Responsibilities

• Provide operational support for external hires and events at the Mulryan Centre for Dance, including dance, theatre and music rehearsals, receptions, dinners, filming, meetings and conferences.
• Manage internal administration for hires, including collating client risk assessments and health and safety documentation, coordinating internal resources, and communicating key information to relevant teams.
• Provide a welcoming, approachable and informed first point of contact for colleagues, visitors and members of the public, helping everyone using MCD to have a positive experience.
• Act as a responsible keyholder, first aider and fire marshal, and fulfil the role assigned under ENB procedures during an evacuation or serious incident.
• Build positive and effective working relationships with colleagues, clients, contractors, suppliers and other stakeholders.

Skills

Operations experience

Event logistics

Hire coordination

Customer care

Stakeholder relations

Job description

English National Ballet is seeking an Operations and Hires Officer to ensure smooth, safe and welcoming operations at the Mulryan Centre for Dance. You will handle external hires, events and day-to-day building operations, coordinating resources and delivering exceptional service to staff, artists and clients.

Join a diverse team and contribute to a positive visitor experience while acting as keyholder and fire marshal as required by ENB procedures.