D365 CE Support Analyst

Nigel Frank International; Glasgow; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible hybrid working model

Supportive team culture

Exposure to diverse projects

Job summary

A growing IT services company is looking for a D365 CE Support Analyst to enhance their Dynamics 365 environment in Glasgow. You'll provide support, develop solutions, and troubleshoot issues across various projects. The ideal candidate has proven experience with Dynamics 365 CE, strong problem-solving skills, and relevant Microsoft certifications. This full-time role offers professional development opportunities within a flexible hybrid working model, along with a competitive salary and benefits package.

Qualifications

• Proven experience with Microsoft Dynamics 365 CE (CRM).
• Strong understanding of Power Platform including Power Automate and Power Apps.
• Ability to resolve technical issues efficiently.

Responsibilities

• Provide support for D365 CE solutions.
• Develop and customise Dynamics 365 CE.
• Maintain documentation and contribute to knowledge sharing.

Skills

Microsoft Dynamics 365 CE

Power Platform

Problem-solving

Communication

Azure services

DevOps pipelines

Education

Microsoft certifications (e.g., PL-200, MB-910/920)

Job description

D365 CE Support Analyst – End User

Location: Glasgow

Type: Full-time, Permanent

Salary: Competitive + Benefits

Are you passionate about Microsoft Dynamics 365 Customer Engagement and looking to take your career to the next level? Join a dynamic and growing End User where innovation, collaboration, and client success are at the heart of everything we do.

The Role

We’re seeking a talented D365 CE Support Analyst to join our expert team. You’ll play a key role in supporting and enhancing their Dynamics 365 CE environment, working across a variety of industries and projects.

Key Responsibilities

• Provide support for D365 CE solutions
• Develop and customise Dynamics 365 CE
• Troubleshoot and resolve technical issues efficiently
• Maintain documentation and contribute to knowledge sharing

What We’re Looking For

• Proven experience with Microsoft Dynamics 365 CE (CRM)
• Strong understanding of Power Platform (Power Automate, Power Apps)
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Microsoft certifications (e.g., PL-200, MB-910/920)
• Familiarity with Azure services and DevOps pipelines

What We Offer

• A supportive and collaborative team culture
• Opportunities for professional development and certification
• Flexible hybrid working model
• Exposure to diverse projects and industries
• Competitive salary and benefits package

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting