D365 CE Functional Consultant | Hybrid Work & Power Platform

Capgemini; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Disability Confident Employer

Job summary

Capgemini in Birmingham is seeking a Functional Consultant to translate client needs into Dynamics 365 and Power Platform solutions. You will lead workshops, document requirements as user stories and collaborate with architects and developers to deliver end-to-end CRM capabilities.

You’ll own the backlog, apply BDD, and help shape CRM roadmaps, aligning business goals with platform features while working in a hybrid UK environment.

Qualifications

• Experience gathering requirements via workshops and stakeholder interviews.
• Ability to translate business needs into user stories and product backlog.
• Familiarity with BDD and agile delivery practices.

Responsibilities

• Manage requirements gathering through workshops, interviews, and observations.
• Outline high and low level designs with Architects and Developers for Dynamics 365/Power Platform.
• Own the Product Backlog and ensure user stories are well-documented and signed off.
• Reengineer processes and advise on Dynamics 365 functionality improvements.
• Contribute to CRM roadmaps and demonstrate capabilities of the platform.

Skills

Workshop facilitation

Agile / Scrum

Backlog management

Stakeholder engagement

User stories

Tools

Dynamics 365

Power Platform

Job description

Capgemini in Birmingham is seeking a Functional Consultant to translate client needs into Dynamics 365 and Power Platform solutions. You will lead workshops, document requirements as user stories and collaborate with architects and developers to deliver end-to-end CRM capabilities.

You’ll own the backlog, apply BDD, and help shape CRM roadmaps, aligning business goals with platform features while working in a hybrid UK environment.