D365 CE & Power Platform Functional Expert (Hybrid)

Capgemini; United Kingdom; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Capgemini is seeking a D365 CE Functional Consultant to drive delivery on CRM projects across the Microsoft Dynamics 365 and Power Platform stack. You will gather requirements, design solutions, and own the backlog, working with architects and developers to translate business needs into system capabilities.

The role emphasizes delivery on a single client project at a time, with potential involvement in sales/pre-sales, and a hybrid-working model within the UK.

Qualifications

• Full implementation lifecycle experience of CRM-based programmes within Microsoft Dynamics 365.
• Ability to translate business processes into technical requirements and user stories.
• Experience in agile delivery and managing product backlogs.

Responsibilities

• Manage requirements gathering through workshops, interviews and observations with SMEs and product owners.
• Outline high- and low-level solution designs with Architects and Developers in line with Dynamics 365 and Power Platform capabilities.
• Own the product backlog and ensure user stories are well documented and signed off before development.
• Reengineer business processes and advise on enhancements based on best practice and Dynamics 365 functionality.
• Assist clients in developing CRM roadmaps and demonstrate the art of the possible with Dynamics 365 and Power Platform.

Skills

Dynamics 365

Power Platform

Agile methodology

Workshops facilitation

CRM implementations

Education

Bachelor's degree

Tools

Dynamics 365

Power Platform

Job description

Capgemini is seeking a D365 CE Functional Consultant to drive delivery on CRM projects across the Microsoft Dynamics 365 and Power Platform stack. You will gather requirements, design solutions, and own the backlog, working with architects and developers to translate business needs into system capabilities.

The role emphasizes delivery on a single client project at a time, with potential involvement in sales/pre-sales, and a hybrid-working model within the UK.