D365 Business Analyst — Transform Retail Ops

Zachary Daniels; Greater London; Vor Ort; GBP 45.000 - 65.000; Vollzeit

Zusammenfassung

Zachary Daniels is recruiting a Business Analyst with Microsoft Dynamics 365 experience to join an established retail business in London. You will translate operational needs into practical system improvements and work with business and technology teams to deliver changes that enhance day-to-day operations.

You will bridge business and delivery teams, facilitate workshops, map processes, and ensure requirements are clearly understood while supporting testing and adoption of new processes within

Qualifikationen

• Experience working as a Business Analyst on systems or business change projects.
• Practical experience with Microsoft Dynamics 365.
• Strong requirements gathering, process mapping and stakeholder management skills.
• Confident translating complex business needs into clear, actionable requirements.
• Experience supporting testing and the adoption of new processes.
• Retail, fashion, consumer or supply chain experience would be advantageous.

Aufgaben

• Facilitate workshops to gather, challenge and document business requirements.
• Map current and future processes, identifying opportunities to improve efficiency.
• Translate business needs into functional requirements, user stories and acceptance criteria.
• Support the delivery of changes and enhancements involving D365.
• Work closely with technical teams and implementation partners to assess proposed solutions.
• Support UAT, defect resolution and business sign-off.
• Produce clear documentation and support users through system and process changes.

Kenntnisse

Business analysis

Microsoft Dynamics 365

Requirements gathering

Process mapping

Stakeholder management

UAT support

Jobbeschreibung

Zachary Daniels is recruiting a Business Analyst with Microsoft Dynamics 365 experience to join an established retail business in London. You will translate operational needs into practical system improvements and work with business and technology teams to deliver changes that enhance day-to-day operations.

You will bridge business and delivery teams, facilitate workshops, map processes, and ensure requirements are clearly understood while supporting testing and adoption of new processes within