CYP Programme Facilitator: Helpline & Peer Support

Victim Support; Birmingham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Annual leave

Birthday leave

Pension plan

Enhanced allowances

Employee discounts

Financial wellbeing

Wellbeing support

Inclusive networks

Cycle to work

Career progression

Job summary

Victim Support is recruiting four CYP Programme Facilitators to join our new national service across England and Wales. The role supports children and young people affected by the Early Release of Prisoners Scheme through a helpline and an online peer support programme.

These are 18-month fixed-term positions offering flexible working options, with a focus on safeguarding, information provision, emotional support and connecting families to additional services.

Responsibilities

• Provide information and guidance via a dedicated helpline for children, young people, parents and carers.
• Listen to callers, assess needs, and offer age-appropriate support and connections to services.
• Facilitate an online peer support programme designed for children and young people experiencing uncertainty and emotions linked to public policy changes.
• Work with colleagues across England and Wales to ensure child-centred, high-quality support.

Job description

Victim Support is recruiting four CYP Programme Facilitators to join our new national service across England and Wales. The role supports children and young people affected by the Early Release of Prisoners Scheme through a helpline and an online peer support programme.

These are 18-month fixed-term positions offering flexible working options, with a focus on safeguarding, information provision, emotional support and connecting families to additional services.